Southern Ford - Service Center

They ran my credit with misleading information. they like to do a bunch of “oh I didn’t say that he said that” a lot of passing the buck.when I went into the finance office the guy started playing they like to do a bunch of “oh I didn’t say that he said that” a lot of passing the buck.when I went into the finance office the guy started playing around with the numbers more for their truck less for my trade.claiming he is only moving numbers around but it was bull crap they know what we agreed upon.so I can’t give them a good review. My original review on google was before I went into the finance office.. And if they don’t believe me, they can look at their video where I spoke up when he first handed the papers out for me to sign More

Since switching to southern definitely is less organized. Jon Conway tried to make the best of the experience for me but techs took 2 hours to service for an oil change and the floor mat was completely dirty Jon Conway tried to make the best of the experience for me but techs took 2 hours to service for an oil change and the floor mat was completely dirty. I didn't receive my car in the condition I brought it in. More

Oil change. They did not clear the maintenance code Other than that good service and Lounge They did not clear the maintenance code Other than that good service and Lounge More

Very good group of guys, thanks for all your help and attention to details, you will definitely see us again, attention to details, you will definitely see us again, More

Stephanie is the greatest! She treats me like family, and has earned my trust and gratitude for how well she has taken care of me over the years. She treats me like family, and has earned my trust and gratitude for how well she has taken care of me over the years. More

It’s a good dealership Stephanie was awesome. Can’t say I liked the cost of my repairs, I do love my truck Can’t say I liked the cost of my repairs, I do love my truck More

I love the customer service and the way they take care of me. Amazing job me. Amazing job More

Fast friendly service. That's what I expect from this dealership and that's what I get. That's what I expect from this dealership and that's what I get. More

Having Stephanie Spangler as our service representative is always a 10+ Always feel comfortable and safe with the service. is always a 10+ Always feel comfortable and safe with the service. More

2 things concern me about the service I received. The work performed is listed incorrectly in my Blue Oval service history. It indicates that work was done to my HVAC system which is not correct and The work performed is listed incorrectly in my Blue Oval service history. It indicates that work was done to my HVAC system which is not correct and does not list the work actually performed. The other concern is that my car now rattles somewhat when I go over rough surfaces. More