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Southern Ford - Service Center

Newport News, VA

4.7
1,579 Reviews

1,579 Reviews of Southern Ford - Service Center

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June 20, 2021

Took my 2004 F150 in for service. The service writer did a great job!! Kept me informed & got job done very quickly and at a good price!! More

by jomosr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
June 19, 2021

Check in was efficient and car was ready when promised. Check in was efficient and car was ready when promised. Check in was efficient and car was ready when promised. More

by Ma1zenBlue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon
June 19, 2021

Great service, everyone very accommodating and professional. Will and Mike did an excellent job. The department is clean to include the waiting area. Will and Mike made all options known.! More

by Thebear122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Rodgers, Mike Lewis
June 16, 2021

Michael Lewis was remarkably pleasant to work with, friendly, worked fast, and I saw nobody wearing masks, which was extremely joyful! I had to change my type of visit from "wait for car" to "leave ca More

by SailFree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
June 16, 2021

Thanks for the help on my f150 today and taking the time to help with my phone.very short wait I was surprised thank you More

by andyeller56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Desantis, Dakota Booth
June 08, 2021

I like the way they keep you informed about the service you need and how it will be delivered. The staff is very friendly and helpful. More

by jalock19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Marie Chapman Jones, William Rodgers
June 08, 2021

My service writer was Stephanie Spangler and she is outstanding as for as insuring that her client receives the best outcome from their service visit. Great personality as well. Also spoke with the fin More

by Freddie Bellamy
Customer Service
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler, Cameron Oneil Womack
June 08, 2021

Every time I have used Hall's service I have been pleased with the proffesional attitude of the service staff to include the cashiers. Every service has been performed promptly and professionally. More

by BobF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler, Mike Lewis
June 03, 2021

Hall is the only place I take my MKX , Stephanie is the very best service manager. I will keep my Lincoln for years to come. More

by Terryt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler
May 30, 2021

Scheduling the works service was easy. Service advisor was friendly and professional. Was in and out in less than one hour. Completely satisfied. Thank you More

by kollsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
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