Southern Ford - Service Center

Easy to make appt- customer service rep was great and worked performed in under the 2 hours window that I was given worked performed in under the 2 hours window that I was given More

Jon is a straight up, straight forward professional. From the moment I dropped my truck off he remained in contact with me. This was the fastest and stress free repair experience I've had. People like h From the moment I dropped my truck off he remained in contact with me. This was the fastest and stress free repair experience I've had. People like him retain and generate business. More

I am disabled and it is just so covenant and help full for someone to come and pick up my car and serviced it for me. I thank you so much. for someone to come and pick up my car and serviced it for me. I thank you so much. More

Very good understanding knowledgeable friendly professional trust work courtesy experience easy to understand the process professional trust work courtesy experience easy to understand the process More

I am very disappointed for service yesterday. I had to wait 1 hour and 15 minutes for a oil change and the sticker was not put on the inside of my windshield so I don't know if they changed my o I had to wait 1 hour and 15 minutes for a oil change and the sticker was not put on the inside of my windshield so I don't know if they changed my oil or not. Then they said that they couldn't rotate my tires because they said my lug nuts was wore from the weather, that is bill crap. I have mechanics in my family, they said that that is bull crap. All the work that has been done on my car is from y'all, so if anything is wrong with my lug nuts is from y'all and if anything was wrong with my lug nuts why wasn't I told about it the last time that I got my oil change. I am very frustrated about this, I will not be coming back there no more. More

I had to point out that the tires were not rotated and then they were rotated incorrectly and not corrected. then they were rotated incorrectly and not corrected. More

They charged me $832 and didn't fix the problem When I let them know they ignored all my texts deliberately I'm done with Southern Ford and probably with Ford too let them know they ignored all my texts deliberately I'm done with Southern Ford and probably with Ford too More

Stephanie really goes the extra mile. The notification system is very efficient. I like it. She helped us out with a tweak on our service. Made the time with her tech and they fixed us up The notification system is very efficient. I like it. She helped us out with a tweak on our service. Made the time with her tech and they fixed us up in a very timely manor. Thanks again Stephanie. More

Good communication and work fast and I would recommend anybody to go here and Mr. Conway works really fast to help his customers anybody to go here and Mr. Conway works really fast to help his customers More

Great job thanks for you help I recommend him I come back again if I has any issues on my truck again if I has any issues on my truck More