Southern Ford - Service Center

It’s convenient for me to get my 2024 Lincoln serviced versus driving to Chesapeake. John, Edwin Warren and Alesha are knowledgeable, professional, helpful and pleasant to deal with. versus driving to Chesapeake. John, Edwin Warren and Alesha are knowledgeable, professional, helpful and pleasant to deal with. More

Always an excellent experience with dealing with Southern Ford! I will continue to bring my vehicles to Southern Ford. Ford! I will continue to bring my vehicles to Southern Ford. More

Took my tire in, unscheduled, and they had it fixed and I was out in less than an hour. was out in less than an hour. More

Great friendly staff. Everything was explained to me before work was completed. Even ubered me home and back when they need the car longer. Everything was explained to me before work was completed. Even ubered me home and back when they need the car longer. More

My experience with the staff was a pleasant one. I was informed about the issue and it was resolved the very next day. Thank you all for making sure my vehicle was fixed promptly. I was informed about the issue and it was resolved the very next day. Thank you all for making sure my vehicle was fixed promptly. More

Very helpful courteous and professionalism is how I describe Ford and I would recommend them describe Ford and I would recommend them More

I made an appointment for an oil change. I gave an approximate time when I could be there. When I arrived the service representative took my information and said they would get right to me. I gave an approximate time when I could be there. When I arrived the service representative took my information and said they would get right to me. It didn't seem that it took too long for them to do the oil change. I was very happy with this service. More

The team I worked with was excellent. Clayton took over as my salesman because my first sales git tied up with other customers. Scott on the financial side was also very helpful. I will Clayton took over as my salesman because my first sales git tied up with other customers. Scott on the financial side was also very helpful. I will not go anywhere else More

Edwin was able to work my vehicle issue into their workload even though i did not have an appoitnment. Problem was resolved in a timely maner. workload even though i did not have an appoitnment. Problem was resolved in a timely maner. More

Edwin was more than helpful to me and I wish I had brought my decals to my appt and let him put them on my plates because then I might not have fallen out of the stool as I was trying and I have had 2 brought my decals to my appt and let him put them on my plates because then I might not have fallen out of the stool as I was trying and I have had 2 back to back surgeries. I had mentioned that I had fallen to Edwin and he asked me if I had my decals with me because he would have put them on for me. I truly wish I had known that sooner because I had my decals since Oct but I could not find anyone to put them on for me so I decided to do before bringing my truck in for inspection. Thank you Edwin! More