Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,907 Reviews of Southern Ford - Service Center
Sort by
March 30, 2024
It seemed to take too long for just a state inspection. After over a 2 hour wait I went up to the counter to ask when the truck would be ready. I gave my name to man at the counter and after fumbling thro After over a 2 hour wait I went up to the counter to ask when the truck would be ready. I gave my name to man at the counter and after fumbling through some papers there was our slip. So the truck had been finished but paperwork continued to hold us up. More
by PUD3925
Verified CustomerEmployees Worked With
March 30, 2024
Was charged over $100 for a oil change, I never paid for oil changes my car came with a package when I purchased it. Also had rewards points and was told that I could no longer use also had a coupon on my a oil changes my car came with a package when I purchased it. Also had rewards points and was told that I could no longer use also had a coupon on my account called the works and wasn't allowed to use that either More
by WORKWITHKENDRA
March 29, 2024
Everything went great Stephanie always gives me her best customer service. I will continue to have my vehicle serviced there because of the quality of service customer service. I will continue to have my vehicle serviced there because of the quality of service More
by JEFF412
March 29, 2024
The staff is not enthusiastic enough and the service attitude is not good . poor service attitude is not good . poor service More
by ray
Employees Worked With
March 28, 2024
Stephanie and the customer service I received was beyond what I was expecting. Southern Ford knows how to treat the customer, they make ( she ) you feel like family. I will probably purchase my next vehicle what I was expecting. Southern Ford knows how to treat the customer, they make ( she ) you feel like family. I will probably purchase my next vehicle from them! More
by nikodelillye
March 28, 2024
The car was in for service and the work was completed before we expected. Everything requested was done and done well. Very courteous and helpful staff. before we expected. Everything requested was done and done well. Very courteous and helpful staff. More
by rhenke4
Employees Worked With
JON CONWAY
March 28, 2024
Very clean very knowledgeable about the work to be done the work was completed in a timely manner the work was completed in a timely manner More
by Fdio
Employees Worked With
Other Employees :
JON CONWAY, SCOTT MIKULEC
March 28, 2024
She was very intentive and forthcoming with information any issues I had that she couldn't personally address she made sure I got an answer she was knowledgeable about the vehicles i was shown and always c any issues I had that she couldn't personally address she made sure I got an answer she was knowledgeable about the vehicles i was shown and always conducted herself in a professional manner More
by Javess12
Employees Worked With
Sierra
March 28, 2024
This dealership service department is easy to communicate your issues with your vehicle and they are on point with the correct service your vehicle needs. your issues with your vehicle and they are on point with the correct service your vehicle needs. More
by LAMECHBRYANT
Employees Worked With
March 27, 2024
Knowledgeable workers, had the parts in stock, and fixed my vehicle same day. Happy to be back on the road my vehicle same day. Happy to be back on the road More
by ARGABRIGHT52
Employees Worked With
