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This rating includes all service center reviews, with more weight given to recent reviews.
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1,908 Reviews of Southern Ford - Service Center
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Verified Customer
March 31, 2024
Easy process especially if you set up an appointment. Hassle free service with professional associates. Hassle free service with professional associates. More
by AKMZIE
Employees Worked With
March 31, 2024
Having Stephanie Spangler as our service representative is always a 10+ Always feel comfortable and safe with the service. is always a 10+ Always feel comfortable and safe with the service. More
by Terryt
March 31, 2024
They ran my credit with misleading information. they like to do a bunch of “oh I didn’t say that he said that” a lot of passing the buck.when I went into the finance office the guy started playing they like to do a bunch of “oh I didn’t say that he said that” a lot of passing the buck.when I went into the finance office the guy started playing around with the numbers more for their truck less for my trade.claiming he is only moving numbers around but it was bull crap they know what we agreed upon.so I can’t give them a good review. My original review on google was before I went into the finance office.. And if they don’t believe me, they can look at their video where I spoke up when he first handed the papers out for me to sign More
by FRANKHORTON_ELECTRICIAN
Employees Worked With
Dakota booth /salesman
March 31, 2024
Fast friendly service. That's what I expect from this dealership and that's what I get. That's what I expect from this dealership and that's what I get. More
by RAELCOOP
Employees Worked With
Other Employees :
JON CONWAY
March 31, 2024
Since switching to southern definitely is less organized. Jon Conway tried to make the best of the experience for me but techs took 2 hours to service for an oil change and the floor mat was completely dirty Jon Conway tried to make the best of the experience for me but techs took 2 hours to service for an oil change and the floor mat was completely dirty. I didn't receive my car in the condition I brought it in. More
by Ashleyy23185
Employees Worked With
JON CONWAY, JON CONWAY
March 31, 2024
Very good group of guys, thanks for all your help and attention to details, you will definitely see us again, attention to details, you will definitely see us again, More
by bertsinc
Employees Worked With
Other Employees :
JON CONWAY, SCOTT MIKULEC
March 30, 2024
Thank you for fitting us in the schedule so quickly. I used the chat and got a call. I used the chat and got a call. More
by LANEAVET
Employees Worked With
March 30, 2024
2 things concern me about the service I received. The work performed is listed incorrectly in my Blue Oval service history. It indicates that work was done to my HVAC system which is not correct and The work performed is listed incorrectly in my Blue Oval service history. It indicates that work was done to my HVAC system which is not correct and does not list the work actually performed. The other concern is that my car now rattles somewhat when I go over rough surfaces. More
by jhughitt
Employees Worked With
