Southern Ford - Service Center

Fast service and constant communication. Even gave me a free oil change when they failed to remove it from the work order. Great cystitis customer service. free oil change when they failed to remove it from the work order. Great cystitis customer service. More

Been going to Hall for a few years now and have always had a good experience. Typically, the cliche stereotype of dealerships rings true but not with Hall. It's a great place to go and I definitely recomm had a good experience. Typically, the cliche stereotype of dealerships rings true but not with Hall. It's a great place to go and I definitely recommend it for anyone else. More

Work was done promptly as scheduled. Very friendly and knowledgeable staff. Would definitely recommend again. knowledgeable staff. Would definitely recommend again. More

Our #1 go to for our car needs. We were having problems with our brake lights and hill assist. Made our appointment and it was taken care of in one day. with our brake lights and hill assist. Made our appointment and it was taken care of in one day. More

Appointment scheduling is the reason for 4 stars. Called the call center, appointment made. Upon checking in I was redirected to the Super Duty area with them saying, “this is the reason the call center can the call center, appointment made. Upon checking in I was redirected to the Super Duty area with them saying, “this is the reason the call center cannot schedule our appointments”. Come to find out technicians go home at 5pm and it was already 430. The dealership needs to rectify this problem as fuel price increases and getting customers trust and faith in the dealership. Wonder if the service manager will take note of this, personally contacting me or let this go. More

Dependable professional efficient courteous timely helpful returns phone calls promptly helpful returns phone calls promptly More

Great service. Polite. Kept me informed. Looked at new cars while I waited. Did see a nice trade but decided to stay with mine. I love it. cars while I waited. Did see a nice trade but decided to stay with mine. I love it. More

Dealership & Mike was able to take my vehicle early and fixed the problem while I was out of town. No issues, except for the cost 😩. Overall great service and efficient staff. fixed the problem while I was out of town. No issues, except for the cost 😩. Overall great service and efficient staff. More

I have always had a great service experience with this service department, Mike Lewis always takes care of my service needs, I would recommend this facility to anyone. service department, Mike Lewis always takes care of my service needs, I would recommend this facility to anyone. More

I like the service I get here at Hall because of the Lincoln service advisor Stephanie! I have been coming to this dealership since I purchased my Navigator. From day one, she has gone above and beyond Lincoln service advisor Stephanie! I have been coming to this dealership since I purchased my Navigator. From day one, she has gone above and beyond to accommodate me. She left for a while and it was definitely a serious void. The quality of customer service went down tremendously! I’m glad she’s back and the level of service is as well. I recommend anyone with Lincoln patronize to this location because of the level of customer service she provides. More