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Southern Ford - Service Center

Newport News, VA

4.7
1,580 Reviews

1,580 Reviews of Southern Ford - Service Center

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June 02, 2022

I have been a customer at Hall Ford for more than a decade and they have never failed to be friendly and helpful. All of my vehicles have been well cared for by the whole team. I'm happy and so are my More

by kmcguffee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Conway
June 01, 2022

Got quick appointment, called Thursday got Saturday appointment. Friendly service. They Went the extra mile. More

by Bln60347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler, Ted Desantis
June 01, 2022

Rea Cooper and Jeff Dobson were amazing. Truck was really dirty after the work complete. More

by abldo2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick George, Jeff Dobson, Rae Cooper
May 29, 2022

I am satisfied the services I have received from Mike Lewis and Hall Ford Service dept. More

by taehz60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
May 28, 2022

Service Technician was great. Staff very polite and caring.. service was completed to my satisfaction . Wait time was very good. More

by Randsoliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
May 27, 2022

There is little wait for appointments and the customer service is excellent. The mechanic calls you to go over everything and the online approval site is easy to use and gives you a tool to track future w More

by Leethomas_4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Marie Chapman Jones, James Paulhamus, Jon Conway, Rae Cooper
April 03, 2022

Dear Mr. Dobson, I received the text message from Miss Stephanie Spangler, about our experience with the service department. Not only did your service dep More

by taylorntaylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick George
February 02, 2022

Very easy to work with. Had a good experience trading in my truck in a crazy market. More

by Jzcustoms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Oneil Womack, Josh Cobb
February 01, 2022

I got off work early so I called to see if I could schedule an oil change, I was told that they could take me in right now. I pulled in the service line and Stephanie Spangler greeted me with a beauti More

by sdpsinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler
September 01, 2021

Super quality of service and price Reason I go back after the purchase. I drive 60 miles round trip just for this reason. They also keep me updated on service and sales specials. More

by Lovitt22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dobson
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