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Southern Ford - Service Center

Newport News, VA

4.7
1,581 Reviews

1,581 Reviews of Southern Ford - Service Center

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August 30, 2022

Absolutely wonderful service and experience! Very professional and caring. Stephanie Spangler went the extra mile to ensure we were well taken care of. Stephanie Spangler is a Super Star! More

by Joshua.Forbes2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler
August 28, 2022

At arrival I was told their were several ahead of me. My wait was less than hour. More

by davidlitzinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler
August 26, 2022

Timing, attention, care ready when told it’s ready for pickup. Follow up is algo hreat More

by MiraLou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler, James Paulhamus
August 20, 2022

We bought our Lincoln MKX from Hall Ford, and they have been servicing our vehicle ever since. We have always received excellent service, and Stephanie Spangler is a big part of this. She is a ray of Sunsh More

by Teblafem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler
August 17, 2022

The service department work is fine. Disgusted with Ford. Henry would have found a way to build a car without chips or made his own. More

by dmcquillen76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Conway
August 16, 2022

Awesome service. ..great people and environment. Mrs spangler always makes sure im taken care of... More

by Sheppardjames83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler, Cameron Oneil Womack
August 11, 2022

I like going to this dealership because one of their service advisor Stephanie Spangler is phenomenal when it comes to helping her customers need. She is always polite and respectful, she listens to he More

by Del C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler
August 06, 2022

I arrived for my appointment for service, and was greeted warmly. I sat in the waiting room and waited for my truck to be ready. My F-150 Lariat was ready in just a little over an hour and I was pleased wi More

by silva.eddie446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Marie Chapman Jones
August 02, 2022

Respectful and courteous and friendly. Take took with you. I only had an oil change. More

by wilma.atkins
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Conway
August 01, 2022

Everything was great. They were super polite, fast and kind. They took care of my car and we’re very informative when I called with my silly questions never making me feel More

by Hoperenaydennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
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