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Southern Ford - Service Center

Newport News, VA

4.7
1,813 Reviews

1,813 Reviews of Southern Ford - Service Center

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February 23, 2025

My appointment was for oil change, tire rotation and inspection which was done very quickly and I was back on the road in no time. John was very courteous and professional and took in my truck without More

by CLOSP54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAKE LYNCH
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Great experience every time Jon is always help us service and we always welcome with smile More

by SANJEEV262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Jon is a straight up professional. He handles the business of relaying the status of the customers vehicle promptly. He's on point. More

by EMMANUEL.BOOTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

As a previous customer, I was aware of the great customer service that is provided there. Also the “no pressure” feel of buying a new vehicle from them is very refreshing! More

by kjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAKOTA BOOTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

It was a wonderful experience. I would recommend them to everyone. Great service and friendly people. More

by kmstric9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Everyone very professional and courteous, Answered all my questions or if they weren’t sure, found out. More

by linlee22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Dry professional and quick service. No hassle, provided repair recommendations based on the inspection with pricing More

by mattwinterkia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Fast service people are friendly Great place to get your car serviced and if you have service at 3:30 when you get there they take the car and get it serviced. Fantastic, thank you! More

by willievandfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Very personable, good and prompt service. Communication with myself was easily understood and accepted. Hope future endeavors are as easy. More

by rick_small1816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOE JENSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES OLIVER LAMB
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

It was a very pleasant experience the staff was courteous and helpful They were very engaging More

by Darryllamont
Recommend Dealer
Yes
Employees Worked With
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EDWIN WARREN
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