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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,595 Reviews

1,595 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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July 03, 2018

Very dissatisfied When I picked up my car it appeared they have broke my window button and wanted me to leave with my car like that. They also quoted me out to fix it, More

by DWILLITHREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of the name of the person.
Jul 06, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 02, 2018

Great crew, fast service Service gang serviced my car in a very expeditious manner and left me with a good idea of what I would need to look out for in upcoming maintenance. More

by CHEDDARHED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
July 02, 2018

Fast Fast Fast Went in for my first oil change. Before I was able to even look around the waiting room, my Jeep Renegade was done! Could not have been more than 20 m More

by CHASTEEN.MIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delisa Alvis
Jul 06, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 02, 2018

Just do good job I like the way they do job have respect for all nice and clean places is to buy ur car and do good services.👍🏾Great More

by ewusi456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Jordan
July 02, 2018

Great work and they don't try to take advantage!! I took my jeep in for an oil change. I was expecting them to try to get me to purchase another service. They told me my tires would be due for a rot More

by LHCARPEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2018

Service & Inspection When I reviewed my paper work, I noticed the oil listed was not what I have ALWAYS used ( see past record) Today I returned tithe dealership and was More

by JOEROSENOWLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor , shop mechanic Mike Leonard
July 01, 2018

Love Southern quick fast professional service all the time. Always love southern dodge everyone always friendly my oil change are always free I be glad when they start washing my car again. Prices are ok and if More

by NORFOLK700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delisa Alvis, Dan Jordan
June 30, 2018

oil change and state inspection Same great service as the many times before. Service advisor Sam provided up to date info of the condition of my car. Fast friendly service. More

by MOLLYMJW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 06, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 30, 2018

Happy Mini Van Owner I really appreciated the support I get from Glenn our service writer. He listens and makes suggestions. He has been very helpful with follow up. Th More

by MINIVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn
Jul 06, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 30, 2018

State inspection Check was fast and easy. Waiting area is comfortable and coffee/tea is free. Have dealt with this dealer for 5 years now and south military dealer fo More

by MAXWELL-CLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier.
Jul 06, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for this amazing review! We really appreciate your business. Cameron Shaw, Vice President, cshaw@drivingsouthern.com

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