Southern Dodge Chrysler Jeep Ram FIAT - Service Center

My car was stolen and you all could care less. Between the James dues I Cameron Shaw Jeff owens it is clear how customers are treated Between the James dues I Cameron Shaw Jeff owens it is clear how customers are treated More

As always service department was great. Tina was excellent handling my truck service. She was communicating every step of the way. Beatrice is just a professional at her job. No stone untur Tina was excellent handling my truck service. She was communicating every step of the way. Beatrice is just a professional at her job. No stone unturned seek to be her motto when come customer service. I love my truck and they care about that. Great service again. Please keep your employee happy, More

My last service with Tina Dickensen was excellent. She was knowledgeable and very helpful in trying to fix past errors with previous service at this dealership. Unfortunately she was unable to fix the She was knowledgeable and very helpful in trying to fix past errors with previous service at this dealership. Unfortunately she was unable to fix the issue with my tire rotations that should have been done previously as I was misinformed by other service advisors, but she tried. More

I arrived a little before my set appointment but the check in was quick & easy. I got a state inspection, oil change, and asked to check all my fluid levels. My car runs great so I am more than please check in was quick & easy. I got a state inspection, oil change, and asked to check all my fluid levels. My car runs great so I am more than pleased. They only thing is the cashier was going to email a copy of the service invoice which I never got. So if that could be looked into and either email me a copy or I can even come by to pick it up. Thanks Ed More

My experience was horrible. They do not care about their customers at all. They don’t let you finish your sentence on the phone they just hang up in your ear. They do not care about their customers at all. They don’t let you finish your sentence on the phone they just hang up in your ear. More

I brought my vehicle in to get inspected and to have the paint on the hinges looked at. I was passed on to the body shop for the paint. Didn’t take too long for the inspection. Waiting area was a little gr paint on the hinges looked at. I was passed on to the body shop for the paint. Didn’t take too long for the inspection. Waiting area was a little grimy. My biggest take away from this visit was the ridiculously cockeyed way the sticker was applied. To me , the is reflection of someone’s work ethic. I have another stick that’s perfectly straight and this one sits below it, cockeyed as can be. It looks ridiculous! And the original sticker residue was left and new sticker partially stuck over that. So there a sticky mess sticking out in areas. Just an lazy mess. And it really irritates me because I have to look at that every time I drive. I take pride in taking care of my things. This person obviously does not. More

Good service. Specifically the tech. Guy is great. Best around and yall are lucky to have him! Specifically the tech. Guy is great. Best around and yall are lucky to have him! More

Service and parts are great , Sales the poorest service you can imagine . It’s honestly sad you can imagine . It’s honestly sad More

Staff was very friendly and professional. and the wait times are not long at alll and the wait times are not long at alll More

Reserved hood part one week in advance of my appt. on July 1st, but it was not there for my service appt. I was disappointed because now I have to go back to have it installed when it gets in. Have he on July 1st, but it was not there for my service appt. I was disappointed because now I have to go back to have it installed when it gets in. Have heard nothing about it arriving so I guess I will call to check on it. I paid for it. Service staff was very nice, I had state inspection and oil change, no issues. I think they probably sold it to somebody else but was told they had no record of it being held for me. I don't think I'm going crazy... I know that I called and spoke with the parts guy when I made my initial appt. with service folks. More