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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.2
1,798 Reviews
Call Service Center (757) 855-2277

1,798 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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August 20, 2022

Stevie was great! Thanks so much for the great service and care for my truck. More

by brkimbrough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevie
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Aug 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 19, 2022

Tina in Service is a breath of fresh air. Very helpful and courteous. Let her train the staff!! More

by Meyer Davis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 19, 2022

Thank you Beatrice. Thank you for taking care of me. I thought I will be stocked waiting for my car, More

by ADDIEUSN
Recommend Dealer
Yes
Employees Worked With
Beatrice
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Aug 19, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 19, 2022

Great customer service ! Tina is a great representative and is always helpful in any situation ! More

by PRISCILLA.WILKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
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Aug 19, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 18, 2022

Excellent service and service department! They provided the correct quote and delivered my truck back on the promised date. More

by BUCK71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
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Aug 18, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 17, 2022

EXCELLENT WHEN I PURCHASED MY CAR & EXCELLENT PROMT OIL CHANGE....SOUTHERN IS DEFINITELY A REFFERABLE DEALERSHIP More

by DARRYLMB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 17, 2022

Troy and the whole team were amazing to work with, I have already told several of my friends to go see Troy for all their car needs. More

by SAXALICOUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 16, 2022

Not a so pleasant experience with a recall issue on my Ram to include the truck came back worse than when sent it in. The manager called me and I think we are on the right path to rectify this issue. More

by myeronstanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tina Dickerson
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Aug 16, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you, Stanley. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

August 16, 2022

They were professional, prompt and did a complete job. My truck was finished on time. More

by skyhawk.roh
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Fridel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 16, 2022

Sam and the service staff are the greatest! Our 2009 Town & Country alternator died while on vacation and Sam was able to use the Chrysler MaxCare warranty to get us a new one installed in just More

by JTPHLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Mercedes
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Aug 16, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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