Back

Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,591 Reviews

1,591 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Sort by
January 20, 2025

Tim is always excellent with his customer service and ensures that my needs are met I’m very thankful More

by TAYLOR_LATRINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

outstanding service and communication were made by the staff both by text and phone. keep up great work. More

by ianreyburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

I bought my 2009 Dodge Ram from Southern Dodge in 2012, and it still runs like new thanks to the service I have received over the years at Southern. The free oil changes for life have been a game changer! More

by chester.moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know names. They all were great!!
January 18, 2025

Excellent service staff, management is top notch. Been a southern customer for over 20 years, always great service. More

by DBULLDOG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

The agent that assisted me took the time to listen and try to help me the best way he could since I had saved up monies for repairs as I did not have a regulat budget for this type of expense. More

by irdthebook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

This is the 4th vehicle I have purchased from Southern Dodge in Norfolk. Unfortunately, the customer service has steadily declined over the last few years More

by WOODKARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Regan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Cannady
January 17, 2025

Very good service was provided in a timely manner. Your Customer service was very good Thanks More

by browndon77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Took my truck right in. State inspection was done quickly with no issues. I will use them again More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Made an appointment and they didn't even start looking at my car until next day. Mexhanic left oily rags in my car and dirtier my seat covers. Hard to get anyone to answers phones. More

by aquariusborn94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Vanostrand
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

The shuttle driver was awesome. I drop my car off at the dealership to have it serviced.Mr..Robert took me home. and then, when my car was ready, he came back to pick me up so I can More

by Sun61shiine61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Robert McLaurin
1
...