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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,734 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,734 reviews

July 03, 2023

Excellent customer service. My Volkswagen Jetta (bought new from another Southern dealer) had a flat tire a few weeks ago. Southern Jeep saw me at 3pm and took very good care of More

by david.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall
Jul 05, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 30, 2023

Outstanding work, sales reps are so warm and welcoming. Knowledgeable, mostly not time consuming, convenient. More

by GTHOMAS90.GT25
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again, George!

June 28, 2023

service was good. did not take longer than an hour. was satisfied with the service provided More

by BRYANAHAYWOOD
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again, Isha!

June 26, 2023

The Best Dealership in the 757! Lowen Johnson is an outstanding representative of the Southern Brand. He understands how important time can be for a customer, and he helps make the More

by UndergroundConnections
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Nichols
Jun 26, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 26, 2023

Not a long wait for a first come first serve vehicle serving, and a very nice and comfortable waiting area. More

by sweeteajunkie6
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
No one imparticular
Jun 26, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 25, 2023

The dealership is clean, courteous and doesn’t require appointments for oil changes and tire rotations. More

by majormother60
Recommend Dealer
Yes
Employees Worked With
Kate
Jun 26, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 23, 2023

Everything was terrific. Tina made sure that everything went smoothly without a problem. I will continue to bring my truck back again. Thanks More

by TFORBES5
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tina in service
Jun 26, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 22, 2023

Was having a bunch of issues with my '21 RAM 2500. They troubleshooted correctly and solved the issues. Awesome work! More

by jacob.a.poehl
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina
Jun 22, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 22, 2023

The dealership was clean very friendly they know what I needed and wanted everything went smooth More

by stallionjc2001
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam vanderslice
Jun 22, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 22, 2023

I dropped off my vehicle the night before, parked it in the express lane. @0800 I came in to xx the status of my vehicle and it was parked in the back, not touched. The service department, the chick at the More

by ELIZABETHURQUIA
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Everyone in the service department
Jun 22, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for bringing this to our attention, Elizabeth. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

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