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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,381 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,381 reviews
September 06, 2024
Salesman DJ was on top of everything… the finance lady(Kate Rose) was professional, courteous and very knowledgeable… Kate made this transition very smooth and took the time to explain and answer all lady(Kate Rose) was professional, courteous and very knowledgeable… Kate made this transition very smooth and took the time to explain and answer all of my questions… She is a great asset for your organization to have More
by mp_coulter
Verified CustomerEmployees Worked With
N/a
September 06, 2024
I went in for an oil change and it took over 2 hours and 15 mins and when I asked for an update I never got one via text so i had to keep going to the service desk and just kept getting told it's "about to 15 mins and when I asked for an update I never got one via text so i had to keep going to the service desk and just kept getting told it's "about to go in". I know I will never come to the "express lanes" again for an oil change without having an appt booked and confirmed because it took beyond too long More
by meshia4761
Employees Worked With
September 05, 2024
My experience with Dodge Ram as a whole is wonderful. No hassle as kept there word on oil changes and loo.king after maintenance. Highly recommend others to purchase herei. No hassle as kept there word on oil changes and loo.king after maintenance. Highly recommend others to purchase herei. More
by dennis.l.turner
September 05, 2024
The service department forgot to secure two bolts that held my air intake secure. They also did not put an oil change tag on my windshield that indicated the date that the oil was changed and the mileage held my air intake secure. They also did not put an oil change tag on my windshield that indicated the date that the oil was changed and the mileage and also estimated date and mileage for the next oil change. Katie helped me out by getting the two bolts and the window shield sticker sent to my house. More
by dale.bendula
Employees Worked With
September 04, 2024
September 03, 2024
All the requests and questions I had were patiently answered, often with good, understandable explanations. Pricing and values were not stated in a rushed manner near the end of desk torture. I felt qu answered, often with good, understandable explanations. Pricing and values were not stated in a rushed manner near the end of desk torture. I felt quite important! As if all the attention was aimed at creating a 100% satisfied customer. Success! More
by juliar13
Employees Worked With
DJ Steintuck
September 02, 2024
well known dealership ,professional service ,close to home,really like the staff ,especially Mike Leonard home,really like the staff ,especially Mike Leonard More
by Takker1
September 01, 2024
Took about an hour, coffee and snacks in waiting area is nice. Staff was friendly. nice. Staff was friendly. More
by RLUND1980
Employees Worked With
August 28, 2024
Car service completed well. Asked for a detail but they did not clean inside car. Asked for a detail but they did not clean inside car. More
by theresasanchez49
Employees Worked With
August 27, 2024
Good customer focus. Willing to stay the course to provide exceptional service. Vehicle was delivered looking great. Willing to stay the course to provide exceptional service. Vehicle was delivered looking great. More
by FSAND03
