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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,737 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,737 reviews

October 05, 2023

Service was good . There was a mistake that cause d leaking of gas from my truck, but the dealership offered to fix it and gave me a rental car to drive while it was be More

by Jerel Ensley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Oct 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 05, 2023

Southern worked with my schedule to ensure that mt service was completed in a timely manner and that pick-up was smooth when conducted after hours. More

by TOM_JUDI.MCKENNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
Oct 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to have you back with us again, Tom!

October 05, 2023

I always have to call and figure out what is happening with my car- no one ever reaches out to me with the status of my car. It usually takes several hours for the customer service rep to get back to me a More

by snicolew_pt2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina
Oct 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

"Snicolew_pt2009" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 04, 2023

Always quick with service and they are very genuine with me as a customer and I really appreciate it More

by pflores073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Rytter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again, Pedro!

October 03, 2023

This location is always friendly and quick. Love to get in and out. thank you, More

by brendajohnson6kids
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know who worked on my car
Oct 03, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 02, 2023

Geat service, in and out in less than 1 hour with their early bird service. More

by mccarty.joie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department.
Oct 02, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 30, 2023

Easy to go in and have him work a no hassle deal for our business - gave him the name he pulled the paperwork from out last deal and copied it. Found the color and package More

by cc
Recommend Dealer
Yes
Employees Worked With
Patrice, Todd Nichols
Oct 02, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 30, 2023

Excellent experience! DJ (sales) and Anton (finance) provided the best customer service. I have been buying cars for 30+ yrs and this was one the best transactions I hav More

by r.c.j
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ , Anton
Oct 02, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 29, 2023

the service center mechanics had my jeep in and out in no time, fast, efficient ,and a job well done. Going back this weekend for my inspection. More

by glomubin
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Rytter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 29, 2023

When I arrived I was quickly greeted by a courteous friendly person. When I explained my problem it was understood and addressed. While the car was there I received an update as to an issue. I receive More

by mking0526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Deuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Nichols
Sep 29, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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