Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,381 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,381 reviews
September 20, 2024
I came in to get an inspection on my impala. It took just a few minutes to get the paperwork done. The southern shuttle took me back home, so I am able to continue working. they text me when my It took just a few minutes to get the paperwork done. The southern shuttle took me back home, so I am able to continue working. they text me when my car was ready and sent the southern shuttle back to pick me up so I was able to pick up my car. Thank you, shuttle driver Mr. Robert I appreciate you. More
by Sun61shine61
Verified CustomerEmployees Worked With
September 19, 2024
They usually get you in and out and take care of you very well and I’m well satisfied well and I’m well satisfied More
by TBLVSCOWBOYS
September 18, 2024
Dear DealerRatet: I want to express my sincere gratitude to Sam Vanderslice,senior service advisor, Southern Dodge Chrysler Jeep and Ram in Norfolk, Virginia for delivering exceptional customer se gratitude to Sam Vanderslice,senior service advisor, Southern Dodge Chrysler Jeep and Ram in Norfolk, Virginia for delivering exceptional customer service and assistance to me during the recent work on my Ram 1500 pick up truck. Southern Dodge is extremely fortunate to have him as the most valuable member of the Southern team. Keep up the excellent work, Sam! Feel free to reach out 757-651-4952 if you have any questions or need additional information about Sam. Please convey my thanks and appreciation to him. Take care, and bye for now. Sincerely, Robert Ruhl More
by Rob Ruhl
Employees Worked With
September 16, 2024
Bad services and bad with customers bad comunnication they treat customers with no respect at all they treat customers with no respect at all More
by DIMASPLACIOS
September 16, 2024
Very professional staff, very knowledgeable and courteous, fast service no long wait time, I recommend this dealership to all my friends and family courteous, fast service no long wait time, I recommend this dealership to all my friends and family More
by Nolanveal
Employees Worked With
September 14, 2024
I was received in a timely manner, Tina was was very helpful and very pleasant to deal with. helpful and very pleasant to deal with. More
by James
Employees Worked With
September 13, 2024
Overall a good experience, considering they aren't a Ford dealer. Had some issues getting ford specific parts, but they kept me informed through the process. dealer. Had some issues getting ford specific parts, but they kept me informed through the process. More
by SWOMAN
September 13, 2024
The service manager has a bad attitude and her customer service and communication is horrible. service and communication is horrible. More
by Mike
Employees Worked With
September 12, 2024
Outstanding customer service from the moment I arrived to helping me with my service issue to helping me get transportation to get back to work helping me with my service issue to helping me get transportation to get back to work More
by AGAGAS1
September 10, 2024
I work with Tina Dickinson and she is the reason I like this dealership and makes each visit a pleasure! this dealership and makes each visit a pleasure! More
by Linda
Employees Worked With
