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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,736 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,736 reviews
October 18, 2023
We are very disappointed with the Parts Dept. We have tried three times to get our recall taken care of and they keep giving away the parts. Some type of compensation is requested along with a We have tried three times to get our recall taken care of and they keep giving away the parts. Some type of compensation is requested along with a speedy repair. Thanks, JIM Miller More
by drjam2u
Verified CustomerEmployees Worked With
Sam in service is excellent!!!!! But his hands are tied in the matter.
October 18, 2023
My tire pressure was low. Also my truck Seem to have made an appointment. Your customer service route was very helpful and explaining everything dealing with this service. I h Also my truck Seem to have made an appointment. Your customer service route was very helpful and explaining everything dealing with this service. I have a bad back and knee, so it's very difficult for me to do anything that has a lot of binding or kneeling. The customer service rep said that they can get this done fast. Sure enough it was done very quickly. Even a small project such as checking the air in my tires, your customer service rep and service department took care of my truck. As always professional service and outstanding service. More
by frederick44va
Employees Worked With
Cassandra, Daisy
October 16, 2023
Great selection. Thrilled with my new Wagoneer. Tina in the service department stands out as excellent. Thrilled with my new Wagoneer. Tina in the service department stands out as excellent. More
by SHEARERMARY
October 15, 2023
Clean good customer service very friendly the staff is friendly the wait time is very fast my sales person Jojo was very helpful to me and my husband he put me in the car I wanted and I love my Jeep friendly the wait time is very fast my sales person Jojo was very helpful to me and my husband he put me in the car I wanted and I love my Jeep More
by johnsonmary1169@gmail.com
Employees Worked With
October 14, 2023
Thank you Haley,Tina and Scottie for a great and seemless service. State inspection was quick. I will definitely return. service. State inspection was quick. I will definitely return. More
by J.SHAWNITA37
October 13, 2023
The only Dealership I go to. Sam got me in, explained the problem quickly and set up my service. The service was provided quickly and professionally. I enjoy the pleasant staf Sam got me in, explained the problem quickly and set up my service. The service was provided quickly and professionally. I enjoy the pleasant staff. More
by CHITWOODS2
Employees Worked With
Sam
October 13, 2023
Thanks for taking such good care of me while my car was being serviced, I really appreciated it annd for all the people that help me get from one place to the other. Now I just need someone to call me back being serviced, I really appreciated it annd for all the people that help me get from one place to the other. Now I just need someone to call me back about the chipped off paint on the bumper of my new Jeep. More
by VINTAGEFARMHOUSEPA
Employees Worked With
I didn’t see anybody in sales, parts, or management while I was there.
October 12, 2023
Everyone was extremely pleasant. Great follow up conversations, and a follow up phone call the next day. I felt well taken care of. Great follow up conversations, and a follow up phone call the next day. I felt well taken care of. More
by tonybird1
Employees Worked With
