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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

Overview
Employees
Reviews
Vehicles
4.3
2,736 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,736 reviews

October 26, 2023

Fast service and Haley and Tina were excellent and helpful. I definitely will be back again. More

by J.SHAWNITA37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Deuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Rytter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley, Tina, Scott
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Oct 26, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 26, 2023

Great customer assistance and speedy oil change. I didn't have to wait over 2 hours for my car service to be completed. More

by cook112788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Shaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Rytter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 25, 2023

I had a great experience working with DJ. He made sure I got everything on my wish list at a better price than I was hoping for. Anton and Todd were also very helpful! More

by Kameron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Steinruck (DJ) , Anton Smith , Todd Nichols
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Oct 25, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 24, 2023

Tina has always been very helpful and taken good care of my family and my self. She is very professional More

by JICONCESSIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in finance ?? Tina in service ??
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October 23, 2023

Extraordinarily customer service with lots of options to choose from in all the cars you shopping. More

by johnedrosolo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Saravia
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Oct 23, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 23, 2023

Great Services! I feel as though there were too many steps upon completion of signing. But over I was very satisfied with my experience More

by BENTAYLOR1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 23, 2023

Your service department rarely answers their phone. I even called while outside your building and watched your employees not answer. More

by MSPRINCE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Oct 24, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

"MSPRINCE97" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 20, 2023

Sam in the service department is absolutely fantastic! ! This place is the only Southern automotive place I like 👍 Score 10!! More

by arayna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam in service department
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Oct 23, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to have you back with us again!

October 19, 2023

Tim white was absolutely amazing. I will definitely be back for all my future needs. More

by lanceofnorfolk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim White
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Oct 19, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 19, 2023

Service department said we needed a new engine in a Promaster with less than 30k miles. Took the van to my mechanic who works on my vehicles after the warranty period and he found that the Southern Dod More

by TODD62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emmalie Knoll
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Oct 19, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

"TODD62" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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