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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,381 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,381 reviews
September 28, 2024
Great customer service. Service technicians keep customers updated on repairs and future maintenance updates and scheduling. Service technicians keep customers updated on repairs and future maintenance updates and scheduling. More
by daaiyahgonzalez
Verified CustomerEmployees Worked With
September 28, 2024
Customer service was excellent. They kept me updated with everything that was going on with my truck They kept me updated with everything that was going on with my truck More
by Charles.cowell100
Employees Worked With
September 24, 2024
The staff are very professional and courteous. They make sure their customers are well taken care of. They make sure their customers are well taken care of. More
by richard.mooreluvchell
September 24, 2024
Went there for a safety recall on my 2014 Jeep Patriot. They didn't have my appointment on schedule, even if I had a reminder card that their employee gave me when I booked it. No problem, though, they t They didn't have my appointment on schedule, even if I had a reminder card that their employee gave me when I booked it. No problem, though, they told me to leave my car and that they would do the replacement. They didn't tell me how long they would need for the service, nor did anyone explain what they would do (before or after they finished the work). When I called in the afternoon to ask if my car was ready (I left the car at the shop at 0700), it took me a little less than 2 hours to find out that the car was ready. I was constantly on answering machines or employees who were saying that the "responsible" employee for my car was unavailable at the time. So, overall, not happy at all with the customer service of this service center, as I deemed their behaviour to be unprofessional and lacking respect for my time. More
by Dimitrios Vogiatzis
Employees Worked With
Do not remember the name
September 24, 2024
The worst communication with the customers. Southern kept our Jeep over a month and it was next to impossible to get updates. On more than one occasion we got conflicting reports. Usually we wo Southern kept our Jeep over a month and it was next to impossible to get updates. On more than one occasion we got conflicting reports. Usually we would just get no response More
by cdayzed
September 24, 2024
Great servic and i ebjoid the facilities. Wait time wasn't too bad. Have always liked southern. Wait time wasn't too bad. Have always liked southern. More
by Cyberfletch
Employees Worked With
September 23, 2024
Service was very good and completed in a timely manner would highly recommend it I have zero complaints would highly recommend it I have zero complaints More
by henmit
Employees Worked With
September 22, 2024
My experience was very pleasant since there was a product recall I was given a rental car recall I was given a rental car More
by DEBBIE.LILU
Employees Worked With
September 20, 2024
Katie handled my situation very quick and very professional , staff was very professional from the time I got there til I left professional , staff was very professional from the time I got there til I left More
by Deb1564453
Employees Worked With
