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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,502 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,502 reviews
Verified Customer
January 03, 2025
Everyone that I had contact with conducted themselves in a courteous and professional manner even giving not so pleasant information . a courteous and professional manner even giving not so pleasant information . More
by PAULPATTY08
Employees Worked With
January 02, 2025
The salesman and sales staff did a great job working with us on this deal. One thing you need to cancel the video in F&I when someone requests it. Not everyone needs that information to make a decision us on this deal. One thing you need to cancel the video in F&I when someone requests it. Not everyone needs that information to make a decision More
by teambears4u
January 02, 2025
The personal that I interacted with were very courteous and professional and answered all my questions with a smile and professional and answered all my questions with a smile More
by PAULPATTY08
Employees Worked With
January 01, 2025
Every time I'm looking for a new vehicle Southern is the only place I go. only place I go. More
by likeulikeit_2000
December 31, 2024
Lauren was very helpful in making sure I got the right deal for my car she did a very well appreciative job Justin I thank to for helping me work to get the correct car to suit my needs and I thank Lauren deal for my car she did a very well appreciative job Justin I thank to for helping me work to get the correct car to suit my needs and I thank Lauren especially because she helped me a lot I am very appreciative More
by CHERYLJACOBS413
December 31, 2024
I wanted to commend Jeep for the exceptional handling of the recall process for my Jeep 4xe. From start to finish, the experience was seamless and stress-free. The communication regarding the recall was cle the recall process for my Jeep 4xe. From start to finish, the experience was seamless and stress-free. The communication regarding the recall was clear, detailed, and timely, ensuring I fully understood the steps I needed to take. Scheduling the service was straightforward, and the dealership staff were professional and accommodating. The technicians demonstrated great expertise, completing the required repairs efficiently and thoroughly. They took the time to explain the updates made, which reassured me of the vehicle's safety and performance going forward. More
by joesweeting
Employees Worked With
December 31, 2024
Quick friendly service! Thanks for taking care of my car. The fifth I’ve bought from Southern! Thanks for taking care of my car. The fifth I’ve bought from Southern! More
by dmptrs86
Employees Worked With
December 30, 2024
Rude and sparky with every question I asked. Refused to look up and confirm information when my "chart" had conflicting and missing info. Was pushed aside and forced to pay out of pocket for s Refused to look up and confirm information when my "chart" had conflicting and missing info. Was pushed aside and forced to pay out of pocket for something that should have been covered, because I needed my car the ( and it was 4:30) next morning for my son's blood transfusion so they knew i needed my car and had no other options. Won't be going back there anymore. To much Hassel. More
by hannahrosecarmona87
Employees Worked With
December 30, 2024
My service experience was horrible during the holidays! I definitely will be reporting this to their general manager. I definitely will be reporting this to their general manager. More
by teasha1980
Employees Worked With
