Southern Dodge Chrysler Jeep Ram FIAT

Poor communication, had to visit the dealership to get any updates once I agreed to the service. After almost 2 weeks and $7k in recommended services the vehicle has more problems and noises from the fron any updates once I agreed to the service. After almost 2 weeks and $7k in recommended services the vehicle has more problems and noises from the front suspension that did not exist prior to their work. Have returned several times for them to fix and tighten parts they repaired which temporarily makes the suspension noises quieter but now they say the vehicle needs another 2K in work and claim the sounds are not related to the work they performed. Brake line blew 4 days after getting the car back and again dealership claimed it was not related to their repairs More

4 hour wait, with an appointment. Fully understand short staffed situation, Customer should be informed so that I have option to reschedule Fully understand short staffed situation, Customer should be informed so that I have option to reschedule More

Communication between the service desk and myself was poor. I had drop off appointment for the service and had to constantly call to try and figure out when it would be complete. poor. I had drop off appointment for the service and had to constantly call to try and figure out when it would be complete. More

Saved me time and money! Quickly informed me it was a circut breaker and not the headlight. Quickly informed me it was a circut breaker and not the headlight. More

Katie was wonderful and very accommodating, as for your oil change dept not accommodating at all oil change dept not accommodating at all More

Great business and affordable price. The customer was very professional and neat. I come back again The customer was very professional and neat. I come back again More

Every time I tried calling to set up an appointment I would not be getting an answer second I would go after work to get an oil change done and one of the advisor was rude did not wanted to help would not be getting an answer second I would go after work to get an oil change done and one of the advisor was rude did not wanted to help More

The service was outstanding. John Deuso does an exceptional job of taking care of his customers. This is the main reason we have dealt with Southern all these years. John Deuso does an exceptional job of taking care of his customers. This is the main reason we have dealt with Southern all these years. More

Mrs Tina has been amazing and helpful beyond words, there was a mishap with my jeep and has created some issues with the system and the jeep was messed up in the process. But Mrs Tina has been there to assis was a mishap with my jeep and has created some issues with the system and the jeep was messed up in the process. But Mrs Tina has been there to assist me and get me transportation and explain everything without hesitation. Although I’ve had an unfortunate experience with the services being conducted on my vehicle I have absolutely zero complaints about the service advisors. More

I don’t appreciate your way. I will handle the second time around about my jeep compass for that concern. When he went in the shop they could’ve did something we don’t know but a I will handle the second time around about my jeep compass for that concern. When he went in the shop they could’ve did something we don’t know but a week later I got problems I don’t sound right to me there’s no Courtesy for the senior citizen person. I really don’t think they treated me right the second time around trying to use me up for more money that I don’t have, look if only salesman Mr Tim would’ve handled things differently and not kick me to the curb you got it took a little time out and looked at it. This is my wife’s car and when something happened I look for someone to to assist me help me out a lot better because the problem could be serious. I’m known mechanic all I’m saying you mean to take a little time and just look it over would have Hurt him, Tim that’s bad business More