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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.4
2,380 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,380 reviews

November 13, 2024

On time and ready to go. Listen to what I had to say about the truck and gave me my options. Very professional morning team. Thanks Robert. More

by Rtw59robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

I thank souther dodge Ram for doing my oil change . I love come up there because I bought my there. More

by robrtrcks2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Crummett
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

My truck broke down due to a recall. Once the service center and technicians determined the issue was due to a manufacturer defect, they placed me in a rental right away. Unfortunately, More

by hoggezp
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beatrice Miles
November 05, 2024

Very pleased with Sam Vanderslice, Service advisor. He always takes great care of me and assists with whatever I need. More

by PETEDEWOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Service with a smile and when they said the car be ready and it was ready I thank you guys for all that you do More

by WALLACELIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Very professional and efficient. Keeps customers informed. Explains the issue and resolves the problem in a timely manner. More

by TrishaS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Heather Druin and tech John?
Oct 31, 2024 -

TrishaS responded

This dealership is where I purchased my 2022 Jeep Renegade. They take care of my vehicle and I will always bring it in for services as I feel they "know" my car and do a great job. Most importantly, I trust them with my car.

October 31, 2024

It give good customer service and they are very kind and helpful and they did a good job More

by cheperanchito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Fast courtesy service. Everyone is professional and very nice! Definitely will be back here again! More

by dgilbert0177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Deuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Crummett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Did not return multiple phone messages and chat requests from the internet. Had our car for 24 hours and never gave us a quote on the work we needed done. More

by mikek08053
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
Oct 30, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

"Mikek08053" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 28, 2024

Staff was very helpful and professional during the whole process. And and understood my circumstances More

by gustavoruiz823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!