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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

Overview
Employees
Reviews
Vehicles
4.4
2,381 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,381 reviews

February 18, 2024

Professional, quick and efficient Believe I have provided necessary feedback You need to update this survey More

by V_PORTALATIN
Recommend Dealer
Yes
Employees Worked With
Sam
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 17, 2024

Fast, friendly, with follow up It was just an oil change Done I am done More

by creismeier
Recommend Dealer
Yes
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 17, 2024

Well, nobody cause they are still giving me the run around. I probably need to find another chrysler dealership More

by Jallen1987
Recommend Dealer
No
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

"Jallen1987" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 17, 2024

The service department worked very diligently to fix the items on our Jeep and were very professional More

by tgriss05
Recommend Dealer
Yes
Employees Worked With
Tina
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 17, 2024

5yrs since buying my truck at your dealership. Y'all do all my work and 1 out 5 times it's done correctly or you they forget to call you to say it's ready. Examples: oil change/ but didn't reset d More

by wommack77
Recommend Dealer
No
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

"Wommack77" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 17, 2024

Still waiting on a call for my Kia to be taken in for the damage to be repaired that was caused when it was serviced. And, my Chrysler was there for over a week for the steering column to be replaced and it More

by YYATES01
Recommend Dealer
No
Employees Worked With
Service Department
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

"YYATES01" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 16, 2024

Great service dealing with an issue I had with the car I bought. They took care of me.. More

by JCOOPER32
Recommend Dealer
Yes
Employees Worked With
Bill, Justin and Service manager Tina
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 16, 2024

They both were excellent at getting my issues addressed They help me sort out a few driving concerns with my car. More

by JCOOPER32
Recommend Dealer
Yes
Employees Worked With
Mr. Bill and Mrs Tina
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 16, 2024

She was very nice and showed concerns with my issue I would recommend to my colleagues More

by MEMMINGERN
Recommend Dealer
Yes
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 15, 2024

It has been great till now, trying to call the service guy for two days. Leave a message because he is unavailable, no call back, what's up? More

by madcock3
Recommend Dealer
Yes
Employees Worked With
Sam
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Feb 15, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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