Southern Dodge Chrysler Jeep Ram FIAT

Checking out took 45 min. One person behind the desk doing all the work. I was in line behind 2 employees who had the cashier busy with their requests. I thought they each w One person behind the desk doing all the work. I was in line behind 2 employees who had the cashier busy with their requests. I thought they each were customers like me. Once it was my turn I wa asked to walk to the other end of the building to retrieve my paperwork. I assumed I would be paying my bill there. Instead, an employee walked me back to the same cashier where we both waited.? I now had to get in line all over again! I finally sat down in the adjoining room an asked them to let me know when they were ready for me. While I sat there, the cashier left the desk and others waiting in line to perform what looked like a new car walk through with a customer.? Eventually the cashier let me know she was ready for me. My actual transaction might have taken 3 to 4 minutes. 1. Why did I have to leave the desk to get my paperwork? 2. Why was the cashier working aline? 3. Why are other people employed as not helpful paper handlers to stand around? More

I was able to receive an oil change in a timely manner and on time! and on time! More

Communication is terrible. Their whole business model seems to be designed to keep you from speaking to anyone in a position of authority. Sales may be fine, but I’d be hard pr Their whole business model seems to be designed to keep you from speaking to anyone in a position of authority. Sales may be fine, but I’d be hard pressed to buy a car from them because I do not trust their service dept. More

Great service with professional and courtesy employees. Clean waiting area and clean restrooms. Pretty swift with the wait time Clean waiting area and clean restrooms. Pretty swift with the wait time More

Thier walk in service was very accommodating. All the service providers were very friendly, and courteous. All the service providers were very friendly, and courteous. More

This dealership is the best place I’ve ever been to. I never experienced a more professional establishment I never experienced a more professional establishment More

I stopped in for my free state inspection. It was the updated speedy line location on the right side of the building. Eiyanni was the service rep and she was amazing. Professional and under It was the updated speedy line location on the right side of the building. Eiyanni was the service rep and she was amazing. Professional and understanding of what I wanted done. A absolute joy for me, I did have to wait but not an issue. More

Completely satisfied with the results. I enjoyed the free ride home and the pickup service provided by the dealership. I enjoyed the free ride home and the pickup service provided by the dealership. More

Awesome job on oil and inspection services. Could improve on setting up recall appointments and the extended warranty purchase does not work like it was explained to me. So some issues still g Could improve on setting up recall appointments and the extended warranty purchase does not work like it was explained to me. So some issues still go unresolved. Lesson learned; read the fine print, Sadly it's a multi step process over weeks & months, that you want to quit and just pay the out of pocket cost. More

The young lady who served me was very professional I’m glad you had her in place to take care of me glad you had her in place to take care of me More