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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

Overview
Employees
Reviews
Vehicles
4.4
2,381 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,381 reviews

February 22, 2024

They stole my cell phone that I forgot in the car They stole my phone and a tool More

by Eadan3006
Recommend Dealer
No
Employees Worked With
1 is because I missed some things
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Feb 22, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

"Eadan3006" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 21, 2024

Knowledgeable, not pushy, excellent customer service She explained everything about my car in detail & she listened to my concerns More

by QUINT2390
Recommend Dealer
Yes
Employees Worked With
Lady with curly hair in the service department
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Feb 21, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 21, 2024

The dealership was amazing because that's where we bought our vehicle. The overall experience was amazing and I will definitely be back in the future, considering I have southern for life. More

by Abm2017
Recommend Dealer
Yes
Employees Worked With
Sam
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Feb 21, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 21, 2024

Energetic and delightful crew. Prompt and courteous crew and clean facility. Look forward to next visit. More

by Mary
Recommend Dealer
Yes
Employees Worked With
I do not remember her name. New member of your staff.
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Feb 22, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 20, 2024

Very good The service was very good, the person that explained other recommended services was very helpful. More

by d20nout
Recommend Dealer
Yes
Employees Worked With
Don't
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 19, 2024

Fast, courteous, simple I was met with a smile and left with a smile. Perfect More

by Blenz
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 19, 2024

Took a little work but very happy with the truck. Everyone involved was very pleasant to work with More

by bluesdr44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 19, 2024

I've brought my brand new car to the dealership 3 times to get the heat issue repaired and it is still not fixed. 3 month into winter and still don't have heat in my car More

by hyltonnicholas
Recommend Dealer
No
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We value and appreciate your business, Nicholas. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

February 19, 2024

Great customer service, very professional, and thorough. Thank you so much for the great customer service More

by michellebelcher
Recommend Dealer
Yes
Employees Worked With
Heather
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Jul 08, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 18, 2024

I brought my vehicle in a service airbag system light. They were able to get my car in for service. They provided me with a rental until my vehicle was ready. More

by JGILBERT768
Recommend Dealer
Yes
Employees Worked With
Tina
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Feb 20, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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