Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,582 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,582 reviews
January 29, 2012
Every person I met at Southern Fiat of Norfolk was friendly, genuine and approachable. I worked specifically with Josh Matienzo and he was awesome!! He was very accommodating and he was there for me e friendly, genuine and approachable. I worked specifically with Josh Matienzo and he was awesome!! He was very accommodating and he was there for me every step of the way when I was purchasing my Fiat. I had tons of questions before and during my purchase of the car, and he answered everything without hesitation. He knows SO much about these cars, I was really impressed. He even called me a couple days after I left the dealership to make sure I was happy with my car and to see if I had any questions. Josh made me feel like I was his friend that he was looking out for the entire time, rather than just a customer purchasing a car. Ludy and Josh made the process of getting my Pink Ribbon Fiat so easy and seamless, and I am SO excited to have this car! Thanks guys :) More
by clworner
Employees Worked With
Josh Matienzo & Ludy
January 02, 2012
Went to this place to have some body work done on my bumper. While it was there I also got an oil change. So I was dealing with the service and body shops. When I picked up my Jeep I noticed that the bumper. While it was there I also got an oil change. So I was dealing with the service and body shops. When I picked up my Jeep I noticed that the airbag light was on and the horn wasn't honking like it should. These were not things that were problems when I dropped it off. They also never mentioned these issues until after I brought it to their attention upon picking up my Jeep. They they said they had noticed but ignored the airbag light and didn't know about the horn. Instead of fixing what they broke though they told me that the sensors for each item had gone out and it wasn't their fault and it would be $150 to replace! So I am supposed to believe that within the week that my Jeep was with them that 2 random sensors went out --completely independent of all the work they had done-- AND give them more money to fix the new problems!! This is completely unacceptable. I wish I had never gone to them, they are liars and now I have more problems than before I put my Jeep in their (incapable) hands. More
by tvanal01
Employees Worked With
Graham
