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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,628 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,628 reviews
July 02, 2018
Great Selection! I walked in not sure on what to get, I know I wanted a standard transmission but wasn't sure on what type of car I wanted. After looking through some I walked in not sure on what to get, I know I wanted a standard transmission but wasn't sure on what type of car I wanted. After looking through some selections, the Fiat seemed to be a really good choice and the sales rep did a good job at assisting with my purchase! More
by ALEXANDER_BASTA
Verified CustomerEmployees Worked With
Daniel Rouleau
July 02, 2018
Amazing!! I will be recommending all my friends to Kevin. He worked with what I brought to him. He was able to find me the best deal! I definitely will be comin I will be recommending all my friends to Kevin. He worked with what I brought to him. He was able to find me the best deal! I definitely will be coming back whenever I need a new car. As well I can’t remember his name but another guy kept me entertained throughout the whole process. I really appreciate the both of them!! More
by TAANN.GORDON
Employees Worked With
Other Employees :
I can’t remember his name but he had a lot of tattoos!
July 02, 2018
Service & Inspection When I reviewed my paper work, I noticed the oil listed was not what I have ALWAYS used ( see past record) Today I returned tithe dealership and was When I reviewed my paper work, I noticed the oil listed was not what I have ALWAYS used ( see past record) Today I returned tithe dealership and was advised " synthetic was used??! I returned to drop off "Recall Notice" As well as purchase rear window wiper which was not available at service date. More
by JOEROSENOWLAN
Employees Worked With
Service Advisor , shop mechanic Mike Leonard
July 01, 2018
Love Southern quick fast professional service all the time. Always love southern dodge everyone always friendly my oil change are always free I be glad when they start washing my car again. Prices are ok and if Always love southern dodge everyone always friendly my oil change are always free I be glad when they start washing my car again. Prices are ok and if you look online there is always a coupon to help you out. More
by NORFOLK700
June 30, 2018
oil change and state inspection Same great service as the many times before. Service advisor Sam provided up to date info of the condition of my car. Fast friendly service. Same great service as the many times before. Service advisor Sam provided up to date info of the condition of my car. Fast friendly service. More
by MOLLYMJW
Employees Worked With
Sam
June 30, 2018
Happy Mini Van Owner I really appreciated the support I get from Glenn our service writer. He listens and makes suggestions. He has been very helpful with follow up. Th I really appreciated the support I get from Glenn our service writer. He listens and makes suggestions. He has been very helpful with follow up. Thank you Glenn and the service department. More
by MINIVAN
Employees Worked With
Glenn
June 30, 2018
State inspection Check was fast and easy. Waiting area is comfortable and coffee/tea is free. Have dealt with this dealer for 5 years now and south military dealer fo Check was fast and easy. Waiting area is comfortable and coffee/tea is free. Have dealt with this dealer for 5 years now and south military dealer for 8 years. More
by MAXWELL-CLAN
Employees Worked With
Cashier.
June 30, 2018
Nasty attitude! Told me she didn’t really care! The service writer was nasty and had a bad attitude. She told me if I didn’t get a tire rotation and some other services I would forfeit my warranty. The service writer was nasty and had a bad attitude. She told me if I didn’t get a tire rotation and some other services I would forfeit my warranty. I asked if I could see that on the tablet she was reading from and she swiped the page to the signature page. She told me to sign here. I said wait, please explain this. She said I really don’t care if you get the service done or not, just sign. I walked away and went inside to find another service writer who would explain and answer my questions. She was giving me wrong information. She was rude. I had never experienced that at Soithern Dodge before. We have bought 5 cars and trucks from Soitheenband I have never been disappointed until now. Also, I came in on June 26th for an oil change and my inspection was due. She never asked me if I wanted an inspection. She was too busy being nasty and rude and didn’t provide me with good customer service. Now I have to come back. More
by Myjoy8198
Employees Worked With
I don’t know her name. .
June 30, 2018
needed car that meets my needs & price They worked hard to find just the right car for me, needed a vehicle with some cargo space, and specific ease getting in & out of the drivers seat. They worked hard to find just the right car for me, needed a vehicle with some cargo space, and specific ease getting in & out of the drivers seat. also had a price I was not willing to go over. More
by EBDURON
Employees Worked With
Troy
June 29, 2018
Good salesman Good sales personAnd I recommend anybody to him anytime any day good sales person very cool calm and collectiveVery nice guy very nice guy I wouldn’t Good sales personAnd I recommend anybody to him anytime any day good sales person very cool calm and collectiveVery nice guy very nice guy I wouldn’t recommend anybody for him More
by GEORGE.RANDOLPH
Employees Worked With
