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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,628 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,628 reviews

July 06, 2018

Very fast service for the amount of vehicles Very fast and courteous. Several recalls on truck and was out of there within 2 hours. Always coffee in the area and access to computer if needed More

by HCIREGEUH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAM
July 06, 2018

Short time I had a good service because they got me oon and out in less time they predicted. However, I asked them to fill my windshield washer fluid and they d More

by VHANSHAW30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know names. Glen wasn't there.
Jul 06, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 04, 2018

Great job Just went for state inspection and they took care of a recall that was needed. Everyone is so friendly. Had to get batteries for both remotes as well More

by CHOMPERS45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember name
July 04, 2018

Excellent customer service Cale and Mark were a pleasure to work with. Cale was super patient with me and went above and beyond to make sure I was happy. Mark had me in and out More

by JRO8486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cale Spafford, Mark Baillio
July 03, 2018

Great Service I arrived to have 2 recalls taken care of and an oil change at 8am. They offered me a free rental car to use during the day so I could run my errands More

by naneric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quency Murray
July 03, 2018

Very dissatisfied When I picked up my car it appeared they have broke my window button and wanted me to leave with my car like that. They also quoted me out to fix it, More

by DWILLITHREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of the name of the person.
Jul 06, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 02, 2018

Great crew, fast service Service gang serviced my car in a very expeditious manner and left me with a good idea of what I would need to look out for in upcoming maintenance. More

by CHEDDARHED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
July 02, 2018

Fast Fast Fast Went in for my first oil change. Before I was able to even look around the waiting room, my Jeep Renegade was done! Could not have been more than 20 m More

by CHASTEEN.MIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delisa Alvis
Jul 06, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 02, 2018

Just do good job I like the way they do job have respect for all nice and clean places is to buy ur car and do good services.👍🏾Great More

by ewusi456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Jordan
July 02, 2018

Great work and they don't try to take advantage!! I took my jeep in for an oil change. I was expecting them to try to get me to purchase another service. They told me my tires would be due for a rot More

by LHCARPEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
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