Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,628 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,628 reviews
July 06, 2018
Very fast service for the amount of vehicles Very fast and courteous. Several recalls on truck and was out of there within 2 hours. Always coffee in the area and access to computer if needed Very fast and courteous. Several recalls on truck and was out of there within 2 hours. Always coffee in the area and access to computer if needed More
by HCIREGEUH
Verified CustomerEmployees Worked With
SAM
July 06, 2018
Short time I had a good service because they got me oon and out in less time they predicted. However, I asked them to fill my windshield washer fluid and they d I had a good service because they got me oon and out in less time they predicted. However, I asked them to fill my windshield washer fluid and they didn't. That's one reason they took less time probably. I feel like lately they've been skimping on their services. I recommended services because they aren't usually this sloppy. More
by VHANSHAW30
Employees Worked With
I don't know names. Glen wasn't there.
July 04, 2018
Great job Just went for state inspection and they took care of a recall that was needed. Everyone is so friendly. Had to get batteries for both remotes as well Just went for state inspection and they took care of a recall that was needed. Everyone is so friendly. Had to get batteries for both remotes as well More
by CHOMPERS45
Employees Worked With
Dont remember name
July 04, 2018
Excellent customer service Cale and Mark were a pleasure to work with. Cale was super patient with me and went above and beyond to make sure I was happy. Mark had me in and out Cale and Mark were a pleasure to work with. Cale was super patient with me and went above and beyond to make sure I was happy. Mark had me in and out of his office in no time. More
by JRO8486
Employees Worked With
Cale Spafford, Mark Baillio
July 03, 2018
Great Service I arrived to have 2 recalls taken care of and an oil change at 8am. They offered me a free rental car to use during the day so I could run my errands I arrived to have 2 recalls taken care of and an oil change at 8am. They offered me a free rental car to use during the day so I could run my errands. Car was ready by noon. The only thing that could be improved upon is to have any service tech be able to assist when we come up to the counter. It seems that things would go more smoothly if the service techs would help each other out when they are available. More
by naneric
Employees Worked With
Quency Murray
July 03, 2018
Very dissatisfied When I picked up my car it appeared they have broke my window button and wanted me to leave with my car like that. They also quoted me out to fix it, When I picked up my car it appeared they have broke my window button and wanted me to leave with my car like that. They also quoted me out to fix it, even though they broke it. More
by DWILLITHREE
Employees Worked With
Not sure of the name of the person.
July 02, 2018
Great crew, fast service Service gang serviced my car in a very expeditious manner and left me with a good idea of what I would need to look out for in upcoming maintenance. Service gang serviced my car in a very expeditious manner and left me with a good idea of what I would need to look out for in upcoming maintenance. More
by CHEDDARHED
Employees Worked With
Not sure
July 02, 2018
Fast Fast Fast Went in for my first oil change. Before I was able to even look around the waiting room, my Jeep Renegade was done! Could not have been more than 20 m Went in for my first oil change. Before I was able to even look around the waiting room, my Jeep Renegade was done! Could not have been more than 20 minutes. Almost felt like a Nascar pit stop! More
by CHASTEEN.MIKE
Employees Worked With
Delisa Alvis
July 02, 2018
Just do good job I like the way they do job have respect for all nice and clean places is to buy ur car and do good services.👍🏾Great I like the way they do job have respect for all nice and clean places is to buy ur car and do good services.👍🏾Great More
by ewusi456
Employees Worked With
Dan Jordan
July 02, 2018
Great work and they don't try to take advantage!! I took my jeep in for an oil change. I was expecting them to try to get me to purchase another service. They told me my tires would be due for a rot I took my jeep in for an oil change. I was expecting them to try to get me to purchase another service. They told me my tires would be due for a rotation the next time in and that everything else was good. When I talked to another dealer about my oil change, they told me two other things needed to be done and it would cost me about $500. More
by LHCARPEN
Employees Worked With
