
Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Concierge service Verena is the most customer focused car salesperson I’ve seen in 39 years of vehicle buying. She knew everything about the car I was interested in a Verena is the most customer focused car salesperson I’ve seen in 39 years of vehicle buying. She knew everything about the car I was interested in and all the others in the lot. She even set up my phone to link with the new car! Even after their sale she made sure I was happy with the car and it was running well. Southern Auto Fiat is lucky to have her on their team. More
Another outstanding service visit! Took my Ram Promaster 3500 / Winnebago Travato RV in for a coolant flush and a check of a couple lights with moisture in them. Quency quickly checked Took my Ram Promaster 3500 / Winnebago Travato RV in for a coolant flush and a check of a couple lights with moisture in them. Quency quickly checked me in and asked if there was anything else that they should look at. I mentioned I had been having problems with the key turning in the ignition. They checked out both items and new parts are on order under warranty. They accomplished the coolant flush quickly as well. One thing that always impresses me with Southern is the friendliness and efficiency of the people. From the first personal interaction scheduling the appointment, to encounters in the clean, well equipped waiting area, the service techs and the people who check you out, everyone smiled and seemed genuinely happy we were there. This makes Southern service stand out. Will definitely continue having my van serviced there. More
Broken to New My wife and I went in to check on our 2006 jeep liberty since it had broken down on us and we brought it to the service center to see if they could fi My wife and I went in to check on our 2006 jeep liberty since it had broken down on us and we brought it to the service center to see if they could fix it. Once we found out it was going to take way to much to fix we decided to just get another car instead. Then we met Josh and he helped us pick out exactly what we needed with a newborn. We love our Dodge Journey and are very grateful for Josh for helping us find the newest part of our family! More
Oil change I was in and out in less than 1 hour the service representatives where very help and had me on my way quickly and I will recommend to them to everyone I was in and out in less than 1 hour the service representatives where very help and had me on my way quickly and I will recommend to them to everyone More
Recall done I brought my car in for a factory recall and it was completed correctly and within the time promised. Great work. See you at my next service. I brought my car in for a factory recall and it was completed correctly and within the time promised. Great work. See you at my next service. More
Wonderful. Never a complaint. Friendly and professional service. Wonderful place. Would and do recommend to anyone. Can’t say enough praise for all the staff and service members. W Friendly and professional service. Wonderful place. Would and do recommend to anyone. Can’t say enough praise for all the staff and service members. Wonderful place to purchase a vehicle More
Easy. Great salesman. Rick Griffin was awesome. He knew is vehicles. My husband and I were so impressed with Rick we told my father about him and the service we received he Rick Griffin was awesome. He knew is vehicles. My husband and I were so impressed with Rick we told my father about him and the service we received he bought a truck 5 days later from Rick. More
Flat Tire Awesome staff! Family Friendly! Knowledgeable, caring, kind, and fair. Smart about the vehicle and the vehicle needs! gave me a step by step process! Awesome staff! Family Friendly! Knowledgeable, caring, kind, and fair. Smart about the vehicle and the vehicle needs! gave me a step by step process! Thanks! More
NO APPOINTMENT INSPECTION I STOPPED BY ABOUT 1:30 TO GET MY TRUCK INSPECTED. I DIDN'T HAVE ANA APPOINTMENT,TOTALLY UNEXPECTED...GOT ME RIGHT IN , I WAS OUT BY 3:00..REALLY HEL I STOPPED BY ABOUT 1:30 TO GET MY TRUCK INSPECTED. I DIDN'T HAVE ANA APPOINTMENT,TOTALLY UNEXPECTED...GOT ME RIGHT IN , I WAS OUT BY 3:00..REALLY HELPED ME OUT ,I START WORK AT 3:00 AM SO I CAN'T DROP MY TRUCK OFF..... More
First Class Service Always a pleasure taking my car in for service. The service department offers the same service you receive on a Disney cruise or in First class on an Always a pleasure taking my car in for service. The service department offers the same service you receive on a Disney cruise or in First class on an airplane. More