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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,514 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,514 reviews
August 13, 2024
Communication between the service desk and myself was poor. I had drop off appointment for the service and had to constantly call to try and figure out when it would be complete. poor. I had drop off appointment for the service and had to constantly call to try and figure out when it would be complete. More
by joseph.coles
Verified CustomerEmployees Worked With
Not shown. Don’t remember the names
August 12, 2024
Katie was wonderful and very accommodating, as for your oil change dept not accommodating at all oil change dept not accommodating at all More
by Run
Employees Worked With
August 11, 2024
Great business and affordable price. The customer was very professional and neat. I come back again The customer was very professional and neat. I come back again More
by Tragic22004
August 09, 2024
Every time I tried calling to set up an appointment I would not be getting an answer second I would go after work to get an oil change done and one of the advisor was rude did not wanted to help would not be getting an answer second I would go after work to get an oil change done and one of the advisor was rude did not wanted to help More
by rizolantonio
August 09, 2024
The service was outstanding. John Deuso does an exceptional job of taking care of his customers. This is the main reason we have dealt with Southern all these years. John Deuso does an exceptional job of taking care of his customers. This is the main reason we have dealt with Southern all these years. More
by CB
August 07, 2024
Awesome team. Very easy to get vehicle serviced. Highly recommend Southern to all my friends. Very easy to get vehicle serviced. Highly recommend Southern to all my friends. More
by nenr1c
August 07, 2024
I don’t appreciate your way. I will handle the second time around about my jeep compass for that concern. When he went in the shop they could’ve did something we don’t know but a I will handle the second time around about my jeep compass for that concern. When he went in the shop they could’ve did something we don’t know but a week later I got problems I don’t sound right to me there’s no Courtesy for the senior citizen person. I really don’t think they treated me right the second time around trying to use me up for more money that I don’t have, look if only salesman Mr Tim would’ve handled things differently and not kick me to the curb you got it took a little time out and looked at it. This is my wife’s car and when something happened I look for someone to to assist me help me out a lot better because the problem could be serious. I’m known mechanic all I’m saying you mean to take a little time and just look it over would have Hurt him, Tim that’s bad business More
by carolyndarden
Employees Worked With
Other Employees :
Salesman Tim the second time around I don’t feel I was treated fair
August 07, 2024
Mrs Tina has been amazing and helpful beyond words, there was a mishap with my jeep and has created some issues with the system and the jeep was messed up in the process. But Mrs Tina has been there to assis was a mishap with my jeep and has created some issues with the system and the jeep was messed up in the process. But Mrs Tina has been there to assist me and get me transportation and explain everything without hesitation. Although I’ve had an unfortunate experience with the services being conducted on my vehicle I have absolutely zero complaints about the service advisors. More
by a_lopez1011
Employees Worked With
August 03, 2024
Just generally lacking. Can’t find second key. Didn’t put antenna on. Had to ask for owners manual twice. A little more kindness and attention to detail. Slow attention. Nee Can’t find second key. Didn’t put antenna on. Had to ask for owners manual twice. A little more kindness and attention to detail. Slow attention. Need to get up on it - know what I mean? More
by baymaven
Employees Worked With
August 03, 2024
very professional and very friendly. . thank you so much for the job well done and see you again soon . thank you so much for the job well done and see you again soon More
by rex.sardon
Employees Worked With
