Southern Dodge Chrysler Jeep Ram FIAT

uneducated and insulting Just because someone is interested in multiple types of vehicles does not mean i need to talk to my father about my decision. I am a grown adult who h Just because someone is interested in multiple types of vehicles does not mean i need to talk to my father about my decision. I am a grown adult who has purchased more than the average number of vehicles. Also when someone asks for a trail hawk trim level, don't tell me there is no such thing. LEARN your own vehicles! More

Purchase of new car I could not have asked for better service from everyone I dealt with. I want to thank Rick, Adam, Tom and John for the help you gave me. I could not have asked for better service from everyone I dealt with. I want to thank Rick, Adam, Tom and John for the help you gave me. More

WORST SERVICE I have come to this dealership for a diagnostic. The first time they told me the cost for the diagnostic would be covered under warranty and ended up I have come to this dealership for a diagnostic. The first time they told me the cost for the diagnostic would be covered under warranty and ended up charging me. The second time again, dealt with Kent, who is the worst. First of all, when i made the appointment I made sure to tell them that I needed a diagnostic due to an insurance claim. I also asked for a shuttle, which they forgat to mention it would not be available at time of appmt, but 2 hours later, making me late to work. I dropped off my car at 7 and picked up at 5. Almost all day, and when I called for an update, they could not tell me an estimated time it would be ready... This is ridiculous, any other dealership would give you an estimated time because people do have lives and jobs. This dealship and the service is horrible. More

taking advantage of went to buy a car that i have looked everywhere for i drove 6 hours i got there and waited 3 hours. anyhow i get in to sign paper and the finance guy went to buy a car that i have looked everywhere for i drove 6 hours i got there and waited 3 hours. anyhow i get in to sign paper and the finance guy put 2500$ extra of stuff that he gets paid for not me i told him repeatedly i did not want them and he said well your screwed then your either taken them or leave....i started to leave and he then said ill take them out which i thought he did till the bank a month later says i am short on my payment. he sent them the first buyers order with the stuff in there he wanted to purchase and not the real one so now i am stuck with a payment higher then what i was told. When i try to call the dealer the guy just hangs up when i say who i am. terrible place i don't know how they can be in business. More

Excellent service They have been keeping my car running for years now. Service department is fast and reliable. Will probably buy my next car at this dealership. They have been keeping my car running for years now. Service department is fast and reliable. Will probably buy my next car at this dealership. More

Service Department Satisfies I did not buy my car new at Southern, I am the second owner of the vehicle though it was originally purchased there. Not only did Southern honor the I did not buy my car new at Southern, I am the second owner of the vehicle though it was originally purchased there. Not only did Southern honor the free oil changes but they have gone above and beyond on several occasions over the last 3 years. 1. Installed sound insulation for free because I felt the speakers were rattling the rear window, though I had no concrete proof that something was wrong. 2. Replaced the batteries in my key fobs for free 3. I purchased tires from Southern, a few months later 2 of them had screws stuck in them. Obviously I drove over something. I took it in for an oil change, tire rotation, and to repair the tires. total bill 0.00. In addition to the above, they have always been prompt and I have been happy with the work and the communication. More

Excellent Carlton was my salesman. He showed me excellent service while getting me the best incentives and deals he could find. I have friends at work that's lo Carlton was my salesman. He showed me excellent service while getting me the best incentives and deals he could find. I have friends at work that's looking to buy a new vehicle, I will definitely have them visit Carlton. More

Thanks Acee Bell Acee was the nicest salesman I've met in a long time. I was looking to buy my 2nd car and he went above and beyond to make sure I had exactly what I w Acee was the nicest salesman I've met in a long time. I was looking to buy my 2nd car and he went above and beyond to make sure I had exactly what I wanted. They even allowed me to drive a dodge Dart for a week to see if it was a good fit for my busy life. I love this place and will be back again for my next vehicle . More

disappointed I purchased my Jeep here and had detail work done the following week. I got my car back and noticed a crack in my windshield after driving off the lo I purchased my Jeep here and had detail work done the following week. I got my car back and noticed a crack in my windshield after driving off the lot. I immediately call Southern Auto and informed them of the crack that was not there when I dropped it off. I was transferred me 4 times, until finally I got to a managers desk.... went straight to voicemail. I drive back, keep calm and I asked for my car salesman I asked him if he saw the crack before, he says no . Then as I am walking around my car, I noticed my bumper is scratched!! As if someone DROVE it along the wall! I then asked my car salesman if that was there before as well. As I'm waiting, the front desk associate told me the detail shop did the same thing to her. She got her car detailed at Southern Auto, and got a scratch along the side of her car. They also told her it was her fault. They ask me to drive it to detailing shop to assess the damages, just for them to tell me it was MY FAULT?!!!!!! No way! They sealed the crack and did nothing about the bumper. I was also told I would receive free Sirus for a year, when I input the sirus ID online. That didn't go through. I call my salesperson and he told that was for the previous owner. (I would not of gotten this information from thin air). He said he was not going to argue with me, and he might of given me wrong information. He did nothing to help me or make the situation better.So with all that being said, and finding out that people I know are having huge issues with this dealership, I will be reporting them to the Better Business Bureau I hope you all do the same, so the next person won't be in the same predicament. More

I purchased my first vehicle here a few years back. I had a great experience - I was really nervous since it was my first purchase. The salesman was a very nice man and he didn't pressure me, but answer had a great experience - I was really nervous since it was my first purchase. The salesman was a very nice man and he didn't pressure me, but answered all my questions. I did purchase the maintenance plan and continue to bring my car into the dealership for routine maintenance. I always request Jim as my technician because I like the way he explains everything to me if there's ever any issues with my Jeep. I highly recommend this dealership to anyone looking to purchase a new car or for service. More