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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,942 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,942 reviews
February 13, 2019
Excellent service. I was originally looking for a used truck but fell in love with the new Ram. I was put in contact with Troy and the budget I was trying to stay with. I was originally looking for a used truck but fell in love with the new Ram. I was put in contact with Troy and the budget I was trying to stay with. He was professional and was ready with the vehicle when I pulled into the the lot. He worked with what I needed, the payment was right, AND got me into my first choice. I would highly recommend Troy as a salesman and Southern Dodge to anyone. More
by STEVECOSTABILE
Verified CustomerEmployees Worked With
Troy Hicks
February 12, 2019
Customer Happiness Comes First David was very patient and informative however I drove off unhappy with my purchase. No fault but my own really when I quickly realized I had settled. David was very patient and informative however I drove off unhappy with my purchase. No fault but my own really when I quickly realized I had settled. I called the next day to exchange the vehicle and now am riding satisfied in the vehicle I really wanted! More
by LAUREL757
Employees Worked With
David Pridgen
February 08, 2019
Awesome experience! Southern Dodge dealership has great salesmen’s, very clean and neat. I had the best experience on buying my dream car. Thank you so much! Southern Dodge dealership has great salesmen’s, very clean and neat. I had the best experience on buying my dream car. Thank you so much! More
by KIYARI20
Employees Worked With
Tesfa Deribew
February 02, 2019
Awesome experience...I would highly recommend Southern CDJRF of Norfolkhas very friendly staff and Management. They made the process enjoyable and delivery quick and easy. I am extremely satisfie Southern CDJRF of Norfolkhas very friendly staff and Management. They made the process enjoyable and delivery quick and easy. I am extremely satisfied with my experience with this dealership. More
by Sandy
Employees Worked With
Courtney Thompson, Steve Swift, Allaynah and Frank
January 31, 2019
Excellent Used Sales and Service Dept. Had an extremely easy transition with trading my old car for a newer used car at this dealership. Two days after the purchase, I noticed a pre-existin Had an extremely easy transition with trading my old car for a newer used car at this dealership. Two days after the purchase, I noticed a pre-existing issue with one of the tires on the car. The used sales representative and manager both coordinated with the service dept and they completely resolved my issue for free on the spot. I will definitely recommend friends to this dealership for future sales and I will continue to use this service dept. I was definitely taken care of. More
by MICHAEL.CRANDELL
Employees Worked With
Other Employees :
Clayton (Used Sales Manager), Todd (Service), Tim (Service)
January 31, 2019
My salesman I will do business again, in the near future with Kevin Lovell. I will do business again, in the near future with my next purchase on my Do I will do business again, in the near future with Kevin Lovell. I will do business again, in the near future with my next purchase on my Dodge Ram Hemi 1500 with Kevin Lovell. More
by PAMLSAWYER4
Employees Worked With
January 24, 2019
Review The salesman was great, very professional. We came in with knowing exactly what we wanted and we got the vehicle we were looking for. Will recommend t The salesman was great, very professional. We came in with knowing exactly what we wanted and we got the vehicle we were looking for. Will recommend this dealership in the future. More
by cschwart9
Employees Worked With
JR Staton
January 23, 2019
Overall good experience Working with Alannah has been the best experience I have had with car buying, and this being my 6th FCA vehicle in 4 years. She treated me as a friend Working with Alannah has been the best experience I have had with car buying, and this being my 6th FCA vehicle in 4 years. She treated me as a friend, even though she did not know me, and made the whole process much easier. Very happy with the vehicle I ended up with since the first one I was buying had issues. I was upset with the price, I was told one price that we agreed appon, and then a had to pay a higher price the day I comeback to get the vehicle, I know Brandon tried his best though. More
by GUSWB45
Employees Worked With
Alannah, Branden Roney
January 23, 2019
Exceeded my expectations Buying a new car from Southern Chrysler was an amazing experience. They were informative and impleméntal in our purchase. In addition, they were patie Buying a new car from Southern Chrysler was an amazing experience. They were informative and impleméntal in our purchase. In addition, they were patient with our two year old during the purchasing period. The only thing I would add, the play area is in need of more toys suitable for older children. More
by CHRISTINA.N.NELSEN
Employees Worked With
Alex Taylor and Jennifer, JR Staton
January 19, 2019
Repeat Customer I just purchased my second vehicle at Southern Dodge as a present to my hubby and the customer service continues to impress me. Robert Plante is one o I just purchased my second vehicle at Southern Dodge as a present to my hubby and the customer service continues to impress me. Robert Plante is one of their best Sales Professionals. He took really good care of me, explained me everything from the vehicles features to my financing options and which one would most benefit me, but most of all, he LISTENED TO ME!!! Although their business is to sell, he wasn’t about just selling me anything or pushing me into buying!!!! Southern Dodge, thank you! More
by SUITING.SOTO
Employees Worked With
Robert Plante
