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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,514 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,514 reviews
August 21, 2024
Everytime I come to the quick lanes for service the ladies always make sure that I am raheem care of with no hesitations. They are Phenomenal!!!! ladies always make sure that I am raheem care of with no hesitations. They are Phenomenal!!!! More
by W. Trixy Abraham
Verified Customer
August 21, 2024
Heather did what she could do, however I’m not accustomed to Managers talking to customers sitting down and behind their desk. An oil change and tire rotation is suppose to quick efficient not confusing and to Managers talking to customers sitting down and behind their desk. An oil change and tire rotation is suppose to quick efficient not confusing and inconvenient. I will never buy another car here. More
by bellusmc
Employees Worked With
The Manager sitting at his desk
August 20, 2024
Have been utalizing this dealership for yeas and will continue bases on the sails and service relied. continue bases on the sails and service relied. More
by cyberfletcher
Employees Worked With
August 20, 2024
We spent over 4 hours to make this purchase, despite having cash in hand. We expected to pay the advertized price & were mortified at the amount of add-ons totalling over $9000.00. That's close to 30% having cash in hand. We expected to pay the advertized price & were mortified at the amount of add-ons totalling over $9000.00. That's close to 30% over the SRP. We will not be return customers. More
by lwh61
August 19, 2024
The only place I take my Truck. Great service for sure! Friendly and knowledgeable staff. Great service for sure! Friendly and knowledgeable staff. More
by JAGENTRY67
August 17, 2024
Always great to deal with and friendly faces. They have smiles and jokes. Very prompt and efficent They have smiles and jokes. Very prompt and efficent More
by james_regan_1999
August 16, 2024
Poor communication, had to visit the dealership to get any updates once I agreed to the service. After almost 2 weeks and $7k in recommended services the vehicle has more problems and noises from the fron any updates once I agreed to the service. After almost 2 weeks and $7k in recommended services the vehicle has more problems and noises from the front suspension that did not exist prior to their work. Have returned several times for them to fix and tighten parts they repaired which temporarily makes the suspension noises quieter but now they say the vehicle needs another 2K in work and claim the sounds are not related to the work they performed. Brake line blew 4 days after getting the car back and again dealership claimed it was not related to their repairs More
by Jeep Cherokee
August 14, 2024
4 hour wait, with an appointment. Fully understand short staffed situation, Customer should be informed so that I have option to reschedule Fully understand short staffed situation, Customer should be informed so that I have option to reschedule More
by V_PORTALATIN
Employees Worked With
August 13, 2024
Saved me time and money! Quickly informed me it was a circut breaker and not the headlight. Quickly informed me it was a circut breaker and not the headlight. More
by kamazardee
Employees Worked With
