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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,630 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,630 reviews

September 07, 2018

Kind and to the point/ I did not have to wait long to be seen. It was a great experience not to be in a boring car-lot all day. Although it is a timely process... they day More

by MSAURORAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A. Taylor
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 07, 2018

New Jeep Purchase I went in to buy a new Jeep Rubicon and Taylor helped me find the one I wanted the same day and handled all the paperwork so i was in and out in less More

by ATLANTICFGLASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Vaught, Taylor Jones
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your new Jeep Rubicon purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 07, 2018

Great Dealership I had a great salesman. He had the car ready for me to test drive. Smooth process and I am happy with my new vehicle. Also like the added package of t More

by SNECHA25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sigafoos and Robbie Plant
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 07, 2018

Good team work Good experienced with great company. New exactly what to do knew his job very well . Got me in and out even though there was stuff on my end More

by BLEVINSZXC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Little
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your review. We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 07, 2018

Recall Scheduled service for recall and oil change. Came in to leave vehicle early Friday evening. I received call from service by 5pm everything was compl More

by JODANSKIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nancy Showers
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 06, 2018

Helpful and efficient Everything was great. The only thing that was missed was the resetting of the oil life. The rental car was also awesome I had no idea I was eligible More

by bryan.rono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cale Spafford
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 06, 2018

Overall good experience! Nancy and young man were both greatl! I recommend the service center work on acknowledging each and every customer when they come in the door. A sim More

by rama326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy and another young male how seen how frustrated I was after waiting for someone to help me for over 15 minutes.
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate you for letting others know about your experience at Southern Dodge Chrysler Jeep Ram. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 06, 2018

Good Service I appreciate the service that I received on my 2016 RAM. Each time I have visited the sales / service department, it's always with a smile! More

by back_in_it2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Vaught, Taylor Jones
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 05, 2018

Oil Change The service department was very fast, they got my car in and out very quickly and did a great job love going to that particular shop. More

by LDUNLAP56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verena Eissinger, Carlton Little, Capt. Antar Wilson, Ed Mclean, Sean Vaught, Taylor Jones, Jamila Braxton, Larry Floyd, Samuel Oni, Axel Peterson
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 05, 2018

Above average dealership Limited slecetion on jeeps with 6 speed transmission...finance was painfully slow as well as detail with only about a 7 out of 10 on the detail job... More

by JUNIOR8787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Jensen
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

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