Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Excellent service They have been keeping my car running for years now. Service department is fast and reliable. Will probably buy my next car at this dealership. They have been keeping my car running for years now. Service department is fast and reliable. Will probably buy my next car at this dealership. More
Service Department Satisfies I did not buy my car new at Southern, I am the second owner of the vehicle though it was originally purchased there. Not only did Southern honor the I did not buy my car new at Southern, I am the second owner of the vehicle though it was originally purchased there. Not only did Southern honor the free oil changes but they have gone above and beyond on several occasions over the last 3 years. 1. Installed sound insulation for free because I felt the speakers were rattling the rear window, though I had no concrete proof that something was wrong. 2. Replaced the batteries in my key fobs for free 3. I purchased tires from Southern, a few months later 2 of them had screws stuck in them. Obviously I drove over something. I took it in for an oil change, tire rotation, and to repair the tires. total bill 0.00. In addition to the above, they have always been prompt and I have been happy with the work and the communication. More
Excellent Carlton was my salesman. He showed me excellent service while getting me the best incentives and deals he could find. I have friends at work that's lo Carlton was my salesman. He showed me excellent service while getting me the best incentives and deals he could find. I have friends at work that's looking to buy a new vehicle, I will definitely have them visit Carlton. More
Thanks Acee Bell Acee was the nicest salesman I've met in a long time. I was looking to buy my 2nd car and he went above and beyond to make sure I had exactly what I w Acee was the nicest salesman I've met in a long time. I was looking to buy my 2nd car and he went above and beyond to make sure I had exactly what I wanted. They even allowed me to drive a dodge Dart for a week to see if it was a good fit for my busy life. I love this place and will be back again for my next vehicle . More
disappointed I purchased my Jeep here and had detail work done the following week. I got my car back and noticed a crack in my windshield after driving off the lo I purchased my Jeep here and had detail work done the following week. I got my car back and noticed a crack in my windshield after driving off the lot. I immediately call Southern Auto and informed them of the crack that was not there when I dropped it off. I was transferred me 4 times, until finally I got to a managers desk.... went straight to voicemail. I drive back, keep calm and I asked for my car salesman I asked him if he saw the crack before, he says no . Then as I am walking around my car, I noticed my bumper is scratched!! As if someone DROVE it along the wall! I then asked my car salesman if that was there before as well. As I'm waiting, the front desk associate told me the detail shop did the same thing to her. She got her car detailed at Southern Auto, and got a scratch along the side of her car. They also told her it was her fault. They ask me to drive it to detailing shop to assess the damages, just for them to tell me it was MY FAULT?!!!!!! No way! They sealed the crack and did nothing about the bumper. I was also told I would receive free Sirus for a year, when I input the sirus ID online. That didn't go through. I call my salesperson and he told that was for the previous owner. (I would not of gotten this information from thin air). He said he was not going to argue with me, and he might of given me wrong information. He did nothing to help me or make the situation better.So with all that being said, and finding out that people I know are having huge issues with this dealership, I will be reporting them to the Better Business Bureau I hope you all do the same, so the next person won't be in the same predicament. More
I purchased my first vehicle here a few years back. I had a great experience - I was really nervous since it was my first purchase. The salesman was a very nice man and he didn't pressure me, but answer had a great experience - I was really nervous since it was my first purchase. The salesman was a very nice man and he didn't pressure me, but answered all my questions. I did purchase the maintenance plan and continue to bring my car into the dealership for routine maintenance. I always request Jim as my technician because I like the way he explains everything to me if there's ever any issues with my Jeep. I highly recommend this dealership to anyone looking to purchase a new car or for service. More
Mr. Ricky went above and beyond to find a Durango for us, was extremely friendly, and made the car buying process as fun as possible. I highly recommend him and this dealership! was extremely friendly, and made the car buying process as fun as possible. I highly recommend him and this dealership! More
Our experience while finding the vehicle my wife and I wanted with Anthony was great. We chose a 2014 Jeep Patriot, he answered every question we had, and was just great to work with, I would highly recom wanted with Anthony was great. We chose a 2014 Jeep Patriot, he answered every question we had, and was just great to work with, I would highly recommend both the dealership and Anthony to any one who asked. More
This was hands down the BEST car purchase I have ever made. I was on vacation in VaBch (couple days) passed the dealer and was surprised by the selection. Spoke with Eddie Mac who knew everything about made. I was on vacation in VaBch (couple days) passed the dealer and was surprised by the selection. Spoke with Eddie Mac who knew everything about Jeeps and its history. Test drove two models and was sold. I needed the protection package performed prior to returning home. Eddie and Jenny ensured that I was taken care of. Eddie made it a point to add gas to my new Jeep and provide me recourses for additional Jeep items. When putting the paper work together it could not have gone any smoother with Mike. He explained all my options and informed me about a spectacular extended warranty company they use. I was told by everyone at the dealership that when ever we are in town stop by for a free oil change and to pick up one of the maintenance kits . From start to finish this was just a pleasant deal and I walked away feeling good. All the years I had waited to get my 2nd Jeep paid off visiting this dealership. More
I been coming to this dealership for 4 years now. An I would gladly recommend them to anyone and everyone. I personally like to thank Jason Collins for calling me and following up with me. It was greatly would gladly recommend them to anyone and everyone. I personally like to thank Jason Collins for calling me and following up with me. It was greatly appreciated. This dealership is very patient and willing to work with you if you give them the time. It's been years since I been to a dealership this good. An it's always a pleasure getting my truck serviced here. Kudos!!!!! More