Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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HORRIBLE service This is by far the worst place I have ever had the disadvantage of doing work with. I went in to get my car service and they have had it for a whole This is by far the worst place I have ever had the disadvantage of doing work with. I went in to get my car service and they have had it for a whole work week. When they say it will be ready it never is. I've been told "it will be ready for sure 2moro" for the past 4 days. My car has only had engine work done at this dealership yet LITERALLY every 2 months I'm bk here because something is wrong with my car. They intentionally break things on your vehicle to get you to come back. This is the absolute last time I will ever do service with this shady dealership. I would give it zero stars if it was an option. More
thank you, Southern Dodge, for taking such good care of us Southern Dodge treated us like old friends, especially our salesman, Joe Spano. the process of purchasing our Ram truck was painless, everyone was ex Southern Dodge treated us like old friends, especially our salesman, Joe Spano. the process of purchasing our Ram truck was painless, everyone was extremely friendly & helpful & thorough. More
Greatness is the Aim I had an amazing time with the sales person and the rest of the staff i came in contact with. Thier attention to detail and professional attitudes he I had an amazing time with the sales person and the rest of the staff i came in contact with. Thier attention to detail and professional attitudes help me build trust in the product. Love my truck. More
Above and beyond They went above my expectations. After they patched my tire they put it back on and put my spare back under my truck. When I picked the truck up they They went above my expectations. After they patched my tire they put it back on and put my spare back under my truck. When I picked the truck up they apologized for not putting the spare back because they couldn't locate my tools. When I told them I had left them in the ram box, they didn't hesitate to take the truck back and put the spare under the bed. More
Great experience Luke Lombardozzi was professional and helped thru all facets of the buying experience. Great job! Can't wait to work with the dealership on aftermarke Luke Lombardozzi was professional and helped thru all facets of the buying experience. Great job! Can't wait to work with the dealership on aftermarket add-ons. More
Worst service in the world This dealership is horrible. I brought my truck up to the repair center that I bought for there and waited hours before they got it fixed in the proce This dealership is horrible. I brought my truck up to the repair center that I bought for there and waited hours before they got it fixed in the process of putting a valve stem sensor in my tire they chipped my rim in a couple different spots. This is my second truck from dodge and I will never buy a truck from there again or get any service repairs from there. If your thinking about buying a truck from there I would think again More
uneducated and insulting Just because someone is interested in multiple types of vehicles does not mean i need to talk to my father about my decision. I am a grown adult who h Just because someone is interested in multiple types of vehicles does not mean i need to talk to my father about my decision. I am a grown adult who has purchased more than the average number of vehicles. Also when someone asks for a trail hawk trim level, don't tell me there is no such thing. LEARN your own vehicles! More
Purchase of new car I could not have asked for better service from everyone I dealt with. I want to thank Rick, Adam, Tom and John for the help you gave me. I could not have asked for better service from everyone I dealt with. I want to thank Rick, Adam, Tom and John for the help you gave me. More
WORST SERVICE I have come to this dealership for a diagnostic. The first time they told me the cost for the diagnostic would be covered under warranty and ended up I have come to this dealership for a diagnostic. The first time they told me the cost for the diagnostic would be covered under warranty and ended up charging me. The second time again, dealt with Kent, who is the worst. First of all, when i made the appointment I made sure to tell them that I needed a diagnostic due to an insurance claim. I also asked for a shuttle, which they forgat to mention it would not be available at time of appmt, but 2 hours later, making me late to work. I dropped off my car at 7 and picked up at 5. Almost all day, and when I called for an update, they could not tell me an estimated time it would be ready... This is ridiculous, any other dealership would give you an estimated time because people do have lives and jobs. This dealship and the service is horrible. More
taking advantage of went to buy a car that i have looked everywhere for i drove 6 hours i got there and waited 3 hours. anyhow i get in to sign paper and the finance guy went to buy a car that i have looked everywhere for i drove 6 hours i got there and waited 3 hours. anyhow i get in to sign paper and the finance guy put 2500$ extra of stuff that he gets paid for not me i told him repeatedly i did not want them and he said well your screwed then your either taken them or leave....i started to leave and he then said ill take them out which i thought he did till the bank a month later says i am short on my payment. he sent them the first buyers order with the stuff in there he wanted to purchase and not the real one so now i am stuck with a payment higher then what i was told. When i try to call the dealer the guy just hangs up when i say who i am. terrible place i don't know how they can be in business. More