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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,630 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,630 reviews

September 12, 2018

Great customer service! Recently purchased a 2017 Chrysler Pacifica and the whole experience with this business have been awesome from start to finish! The staff were helpful More

by KASARAHG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayt Hennessee, Mark Baillio, Samuel Oni
Oct 15, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 11, 2018

Inspection and recall Brought my wife’s truck in for inspection and get a recall updated. Very fast service will continue to enjoy fast, prompt service. Thank you More

by RAROWE63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Southern Dodge Chrysler Jeep Ram satisfied. Please let us know if there's anything else we can do for you. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 11, 2018

buying new fiat The fiat sales manager was awesome. the best I have seen a while. My salesman was awesome as well. I thank them both for helping to make this deal p More

by PRESSIN4WD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Roney, Josh Jensen
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 11, 2018

Sun Roof Drains Pluged Sam of the service department went above and beyond the call yesterday helping us get our drains unpluged before this big storm Florence comes our way More

by WILLIAMSJESSIE67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Sam and our team were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 11, 2018

Oil change Was there when doors open and was taken care immediately. Wait was about 2 hours and was out the door. Everyone was great from start a to finish. More

by MAXWELL-CLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get names.
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for the great feedback! We're very happy that our team was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 11, 2018

Great customer service I dropped off my jeep To have some recalls repaired! They provided a rental Car and my car was ready before 5pm the same day! Nancy was very informa More

by xdafied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 10, 2018

New car Great experience overall with great customer service. Fast friendly and knowledgeable with able a headache of pressure to buy a car. Would recommend t More

by BOLING.JASON09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Staton
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your great experience at Southern Dodge Chrysler Jeep Ram. Congratulations on the new car! If you have any further needs, do not hesitate to stop by for a visit. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 10, 2018

Wonderful Brandon and Cale were wonderful . So knowledgeable of the Fiat . They went out of there was , such a pleasant experience . Would come back to this de More

by SHERRY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Roney, Cale Spafford
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

I am happy to hear your time spent with Brandon and Cale was pleasant. Congratulations on your new Fiat! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 10, 2018

Great Service The Service department has made me happy again. The team performed an oil change, tune up, replaced all wipers and did a state inspection on my 2012 More

by Naomi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn in Service
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This review was a pleasure to read. The Southern Dodge Chrysler Jeep Ram service center works hard to provide every guest with exceptional service. Hearing that we are reaching this goal is a huge compliment! We look forward to seeing you for your next scheduled maintenance! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 10, 2018

Service The service team, the mechanics and the porters are all amazing at Southern’s Airport Store! I recommend the body shop, service department & sales to More

by navywife4601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas (Mechanic)
Oct 17, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for the marvelous feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

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