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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,630 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,630 reviews
September 17, 2018
Oil change Kenny S. Is an awesome person-great service manager. He always goes above and beyond for customers. He is a great asset to your company. Kenny S. Is an awesome person-great service manager. He always goes above and beyond for customers. He is a great asset to your company. More
by cjdurham57
Verified CustomerEmployees Worked With
Kenny Simpson
September 13, 2018
Terrible I went in for a state inspection. There was ZERO friendliness from the individuals who accepted my car. When my car was done they didn’t even remember I went in for a state inspection. There was ZERO friendliness from the individuals who accepted my car. When my car was done they didn’t even remember that I was the owner of the vehicle. When I went to check out the man left me with the woman with no guidance as to where or whom to my vehicle up from. It was terrible, terrible service. I will never go back to this dealership for anything regardless of what is needed. More
by DTOURA
Employees Worked With
It was an older black gentleman with graying hair.
September 13, 2018
Great Service!!! The service was wonderful!!! The mechanic, "Jay", called me consistantly with updates to the repairs of my vehicle. The service was fast and with firs The service was wonderful!!! The mechanic, "Jay", called me consistantly with updates to the repairs of my vehicle. The service was fast and with first time quality. After repairs, my vehicle was checked over for any other issues, and upon my approval, my filters were replaced, new wiper blades, and an oil change, all at an amazingly low price. Because of sales, service, and the EasyCare program, buying my vehicle from here is one of the best decisions i have ever made!!! More
by STEVEN.POPE1010
Employees Worked With
Jay
September 13, 2018
Very Good Just purchased a 2019 Dodge Ram 1500 Quad Cab. The Southern team were great to work with. Very knowledgeable . Always available during the whole proce Just purchased a 2019 Dodge Ram 1500 Quad Cab. The Southern team were great to work with. Very knowledgeable . Always available during the whole process. More
by OSCHLEEPER
Employees Worked With
Dan Jordan, Josh Jensen, Taylor Jones
September 13, 2018
Great Experience! I had a wonderful experience shopping for my new Dodge Durango! Thank you to the sales managers Dan Jordan and Branden Roney, along with my specialist I had a wonderful experience shopping for my new Dodge Durango! Thank you to the sales managers Dan Jordan and Branden Roney, along with my specialist Sean Vaught! :) More
by AMANDASHAW0928
Employees Worked With
Dan Jordan, Branden Roney, Sean Vaught
September 13, 2018
Great experience! Sean Vaught was very professional and knowledgeable about the car I purchased. He was able to offer a better deal than competing dealerships and pers Sean Vaught was very professional and knowledgeable about the car I purchased. He was able to offer a better deal than competing dealerships and personally transported my vehicle from NC to VA. More
by WILCOST
Employees Worked With
Sean Vaught
September 12, 2018
I like Dodge Chargers. I purchased a new 2012 Dodge Charger and a new 2015 Dodge Charger at the dealership so it was natural for me to purchase my new 2018 Dodge Charger at I purchased a new 2012 Dodge Charger and a new 2015 Dodge Charger at the dealership so it was natural for me to purchase my new 2018 Dodge Charger at Southern also. More
by GTHOMAS350
Employees Worked With
Robbie Plante
September 12, 2018
Great experience I dropped my car off in the morning and they fixed it while I was at work, it was ready by the time I was off. I dropped my car off in the morning and they fixed it while I was at work, it was ready by the time I was off. More
by CALEABASH
Employees Worked With
Cale Spafford
September 12, 2018
Long delay with little useful work done Work did not begin until a day after I dropped it off. I had to initiate contact to get an update each time and they found no solution to some very no Work did not begin until a day after I dropped it off. I had to initiate contact to get an update each time and they found no solution to some very noticeable issues. More
by KLEINJ87
Employees Worked With
Jay
September 12, 2018
Amazing!! Amazing customer service! J.R Staton is the epitome of a salesperson. Very knowledgeable and helpful about/with the entire process. I would recommend Amazing customer service! J.R Staton is the epitome of a salesperson. Very knowledgeable and helpful about/with the entire process. I would recommend him to anyone. More
by scotgrl4
Employees Worked With
JR Staton
