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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.4
2,381 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,381 reviews

March 16, 2024

Exceptional customer service from Kenrick and management without being overbearing! Although we had our own finances, the finance folks were clear, concise, and most importantly, pleasant! More

by rlyblsd
Recommend Dealer
Yes
Employees Worked With
Kenrick Peet's
Mar 19, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 15, 2024

Tire balancers training was extremely inadequate. Had to make 3 trips to the dealership to get the job done right. More

by htysmd1
Recommend Dealer
No
Employees Worked With
Tire balancer
Mar 15, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

"Htysmd1" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 15, 2024

Professional experience. Great communication. Tina was a Rockstar throughout the entire experience. From setting the appointment and following up as needed. More

by JASON.RODGERS
Recommend Dealer
Yes
Employees Worked With
Tina
Mar 19, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 15, 2024

Outstanding Service and Yani made my experience very pleasant! I will tell other people to come to Southern Jeep if they would like to purchase a vehicle! More

by coolbreeze15
Recommend Dealer
Yes
Employees Worked With
Yani Adams
Mar 19, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 14, 2024

Very professional staff and they took great care of my vehicle. I recommend them for your service needs. More

by jeff.a.moen
Recommend Dealer
Yes
Employees Worked With
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley More
Jul 03, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 14, 2024

The service went beyond simple customer service. 10 star service. They were able to take care of my issue at closing with 2 cars in front of me. Awesome!! More

by lilgees
Recommend Dealer
Yes
Employees Worked With
Heather Druin
Mar 14, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 13, 2024

Great service! The sales associate worked with us to get the vehicle that we wanted at a fair price! More

by rlyblsd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Crummett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenrick
Mar 13, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 13, 2024

Oil change and state inspection Express service was a fast way to get required work/service More

by cameslang
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 13, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 11, 2024

Service is always excellent. I have purchased 4 vehicles in the last twenty years and been very pleased More

by Jbgriffi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Griffin
March 08, 2024

While the oil change was done quickly a sign needs to be put out so customers know oil changes have moved to the other end of the building I was in line 45 minutes before the shop opened only to be told go More

by DRBUNORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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