Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,381 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,381 reviews
July 18, 2018
Fantastic All around great people and great service. I don't need 25 words to Express how good this place is and how good the people treat you. Just 1, fantasti All around great people and great service. I don't need 25 words to Express how good this place is and how good the people treat you. Just 1, fantastic. More
by RSF33
Verified CustomerEmployees Worked With
Amanda Kelly, Scott Harrell
July 18, 2018
A day at the dealership It is always a pleasant experience when I bring in my car for service. Everyone is very friendly and helpful. It does take a while but it is worth the It is always a pleasant experience when I bring in my car for service. Everyone is very friendly and helpful. It does take a while but it is worth the wait to know they are taking good care of my vehicle More
by JANETINPUNGO
Employees Worked With
Glenn
July 17, 2018
New Dodge Experience Great from beginning to end. Antar was awesome. Very pleased with the quality of his service, attention to my neeeds and knowledge about the brand. Great from beginning to end. Antar was awesome. Very pleased with the quality of his service, attention to my neeeds and knowledge about the brand. More
by CITADEL_NAVY
Employees Worked With
Capt. Antar Wilson
July 16, 2018
Tire repair The team was fast and curtious and got me back on the road. I appreciate the level of service and always feel like one of the family. The team was fast and curtious and got me back on the road. I appreciate the level of service and always feel like one of the family. More
by DSTZLEWIS
Employees Worked With
Larry Floyd
July 16, 2018
Express Service Come here for service - deliberately drive by other service centers & dealerships. I have come to expect nothing less than exceptional service from So Come here for service - deliberately drive by other service centers & dealerships. I have come to expect nothing less than exceptional service from Southern. Quick and timely service; also gave recommendations on upcoming services required. Overall good experience. More
by pdqh2014
Employees Worked With
Tim Fridell
July 16, 2018
Great experience Friendly service , done on time. I would recommend them . I liked the hours they are open it allows to drop off early and pick up late . Friendly service , done on time. I would recommend them . I liked the hours they are open it allows to drop off early and pick up late . More
by MLIPIEKO
Employees Worked With
Unknown
July 16, 2018
No oil in oil change Went in for state inspection had an oil change done on 2 July but they decide to change oil as well. The problem is the second oil change well they fo Went in for state inspection had an oil change done on 2 July but they decide to change oil as well. The problem is the second oil change well they forgot to add any oil and left the filler cap on top of engine. Then on top of that they made me feel like it was my fault... More
by c33is
Employees Worked With
Quency Murray
July 16, 2018
Missed diagnosis I brought my truck in for a P0740 fault, and it was explained to me that my torque converter was bad and based on my mileage I needed a new transmissi I brought my truck in for a P0740 fault, and it was explained to me that my torque converter was bad and based on my mileage I needed a new transmission. It took me 15 minutes and an input speed sensor for my transmission to fix it. More
by COURSERM
Employees Worked With
Not listed
July 16, 2018
Honesty and integrity It’s good to know that people listen to customers needs. There were two other people I think one is Alexandria and the other Joe. All of them made It’s good to know that people listen to customers needs. There were two other people I think one is Alexandria and the other Joe. All of them made me feel welcome and at ease of the situation that I had going on previous sales person Ruben Houston He needs to take notes from these individual. It’s not always about the sale I may not even be able to buy a car but the way you make me feel I might let my friends know and family know that can’t afford to get a car hey go see the sales person. More
by SVIRGINIABEACH7
Employees Worked With
Dan Jordan, Brianna Livingston, Jamila Braxton
July 16, 2018
First impression was amazing! Didn’t last, unfortunately! After spending hours in the dealership I finally drove home in my brand new “used” car. .... 25 days later I receive a phone call stating to bring the After spending hours in the dealership I finally drove home in my brand new “used” car. .... 25 days later I receive a phone call stating to bring the car back because my deal did not go through. .. I was due to have my baby 3 days later, talk about timing!!! Then I received a letter from the bank stating they would not accept the deal but they would accept a modified offer from dealer. I don’t have the time to call and see what the “modifications” are. I don’t think the dealership should let you drive away for 25 days if the deal isn’t complete... More
by BRobinson1127
Employees Worked With
Jamila Braxton
