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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,381 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,381 reviews
July 23, 2018
good and fast always have a good experience tell me what's wrong and wants going on with my car and always out before time they give which is a plus always have a good experience tell me what's wrong and wants going on with my car and always out before time they give which is a plus More
by JWYNN59
Verified CustomerEmployees Worked With
Amanda kelly
July 23, 2018
Oil and State inspection I'm giving your team a five star rating because of the excellent service they provided during my visit this past weekend. The staff were professional. I'm giving your team a five star rating because of the excellent service they provided during my visit this past weekend. The staff were professional. More
by BRUCE.W.SINCLAIR
Employees Worked With
Capt. Antar Wilson
July 23, 2018
Wasn’t pretty good. Went to trade in my car and upgrade to a brand new one. Found the car I liked and got it for a pretty good price. Went to trade in my car and upgrade to a brand new one. Found the car I liked and got it for a pretty good price. More
by ENIGMA199323
Employees Worked With
Carlton Little
July 23, 2018
Express oil change I have been a customer for almost three years and I had the best experience lately. I noticed they were short staffed and I was prepared to sit longer I have been a customer for almost three years and I had the best experience lately. I noticed they were short staffed and I was prepared to sit longer than usual (over two hours). I had my car within 50 minutes. Check the service invoice for the names, but these employees stepped up and got it done. More
by DANIELERWIN
Employees Worked With
Tim Fridell
July 22, 2018
GREAT JOB. Sean is the man very energetic and doing everything he can to help is customers. The dealership treated me as if I was family not a customer. GREAT JO Sean is the man very energetic and doing everything he can to help is customers. The dealership treated me as if I was family not a customer. GREAT JOB SOUTHER DODGE. More
by Mattg2572
Employees Worked With
Sean Vaught
July 22, 2018
Tune up Paid $508.00 for a tuneup on my 2000 Durango. Replaced spark plugs, spark plug wires, distributed cap and rotor button. I felt like this was an excess Paid $508.00 for a tuneup on my 2000 Durango. Replaced spark plugs, spark plug wires, distributed cap and rotor button. I felt like this was an excessive amount for this service. They have always treated me fairly. Service has always been good for both of my vehicles. The people that work there are very professional and courteous in every way. I just fell that I was overcharged for this service. $508.00 is too much for a tuneup. More
by AMSCPHILLRET
Employees Worked With
Glenn Farless is who I always deal with. He’s great at his job.
July 22, 2018
Customer Service Terrible The service manager spoke to me in a rude tone and never did look up to acknowledge me. This is my 4th vehicle, no more. The service manager spoke to me in a rude tone and never did look up to acknowledge me. This is my 4th vehicle, no more. More
by Hershey
Employees Worked With
Glenn F. (A**HOLE), Samuel Oni
July 20, 2018
Great I have been using them for a couple of years and have always done me right. I tell everyone I know to use them, they are great. I have been using them for a couple of years and have always done me right. I tell everyone I know to use them, they are great. More
by bluedodge3500
Employees Worked With
Samuel Oni
July 20, 2018
rough start beyond local control contacted employee quit All good financial less than 30 minutes but if you keep customer more than 8 hours you should offer lunch how do you loose keys All good financial less than 30 minutes but if you keep customer more than 8 hours you should offer lunch how do you loose keys More
by GPTEENEY
Employees Worked With
Verena Eissinger
July 20, 2018
Southern dealership you lied Took my vehicle for annual inspection. Representative came back to inform me one of my brake light is not working; that was unfounded. Long story sho Took my vehicle for annual inspection. Representative came back to inform me one of my brake light is not working; that was unfounded. Long story short, rep lied. Will not come back. More
by OLIVEC1
Employees Worked With
Rep in service dept
