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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,736 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,736 reviews

June 26, 2019

Pleasant and without stress or issue. After receiving less than stellar service at a competitive dealer, I came to Southern because I pass it often on the way to the airport and looked lik More

by FISCHSAINT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oksana, Mark--business manager, Cale Spafford
Jun 29, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Congratulations on your new vehicle! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Cale, Steven, and the rest of our sales team was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 24, 2019

Wonderful customer service Great all around service will definitely recommend this dealership and Kevin, I came to the used side not sure if I could trade in for a used vehicle More

by LAQUISHA_TAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Jordan
Jun 29, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for sharing your experience with us! Kevin and our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 22, 2019

Happy 2019 RAM Owner Every person I dealt with was friendly and helpful. Cale Spafford was super accommodating from getting me a 48 hour test drive to the deal I felt was More

by RSTOUFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark B, and Katie in delivery., Cale Spafford
Jun 29, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing friendly and helpful service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Cale, Mark, and Katie assisted you in such an accommodating manner. Give us a call if you have any further questions! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 21, 2019

Timely intervention Rueben knows what he is doing and his confidence level is very amazing. He worked with me to get me the deal I wanted to get. More

by nyansapow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reubin Houston
Jun 29, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 20, 2019

Sean Vaught was Great and Efficient!!! No hassle, stress free care buying! I will definitely recommend Southern to my friends and family as the place to purchase a new car!! Sean Vaught is More

by JBUSTILLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Vaught
Jun 20, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to write about your experience with us! At Southern Dodge Chrysler Jeep Ram, we work very hard to provide each of our customers with a no hassle and stress free experience. I am happy Sean was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 20, 2019

Immaculate To whom it may concern, I like to complement one of your employees, Troy Lewis jr., For the excellent service he provided me on my new veh More

by 1987GODDESS2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Lewis Jr.
Jun 29, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for sharing your experience with us! Troy works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 18, 2019

They made it easy for me! I knew what vehicle I wanted but was not up for the drive to where they are, so.... We did everything by email. I did not speak to a live person eve More

by BYRDON
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hilary, Cheryl, Troy Lewis Jr., Steve Swift
Jun 20, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Troy and Steve were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 17, 2019

Buying - Good; Service work sloppy David approached us as soon as we got out of our vehicle on the lot. He asked what we were looking for and found us a RAM fitting what we wanted. Nego More

by DRUANDSUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexandra Taylor, Oksana Brand
Jun 20, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate the time you took out of your day to provide this feedback. At Southern Dodge Chrysler Jeep Ram, our goal is to provide nothing short of a 5-star experience for all our customers and we apologize for falling short in this instance. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 14, 2019

Perfect Timing For This First Timer After 6 yrs of dumping money into my Audi I was finally going to pay it off with a plan to trade it in and get something else several months later. My More

by Nannon23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Swift, Reubin Houston
Jun 20, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

What an enjoyable review to read! It is reassuring to know Reubin provided you with a great first car buying experience. Southern Dodge Chrysler Jeep Ram’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 14, 2019

Awesome This was my first time buying a car!!! Didn't know what to expect!!! From the time we pulled in, Reubin was right there guiding us in and was right th More

by mzrose1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reubin Houston
Jun 20, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

It was a pleasure to read about your first buying experience working with Reubin. Congratulations on your new car! It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

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