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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,736 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,736 reviews

July 03, 2019

Very pleseant. I was very pleased with the level of exceptional customer service, although I did not end up with the car initially intended, I absolutely love the ca More

by KCARRILL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterrick Frasier
Jul 04, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining exceptional customer service and they will be ecstatic to hear you left our store satisfied. We hope you enjoy your new vehicle and we look forward to working with you again! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 02, 2019

Sherrick was great! Working with Sherrick was great. He wasn’t pushy and was extremely patient with everything. I will definitely be referring my friends and family to More

by MARIAVONKRUGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Staicer, Sherrick, Branden Roney
Jul 04, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for the excellent review! It is great to know that Sherrick was able to provide you with a pressure-free and patient service. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 02, 2019

Couldn’t have found a better Dealership. Branden Roney and his team hooked me up with the truck of my dreams ! Great pricing , great people and an over all great experience! The kindness of t More

by sshaw3443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Roney
Jul 04, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We are extremely grateful to receive such an outstanding review! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that Branden and our team were able to do this for you and we encourage you to contact him or stop by if you have any further automotive needs. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 02, 2019

Great Sales Manager, Shaky Salesman My experience with my particular salesman was not great. I knew what vehicle i was interested in so he did not have to do much. First we had to ride t More

by KGOLDEN2986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pridgen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayt Hennessee
Jul 04, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 02, 2019

The Best This is the best car dealership I have ever dealt with they are knowledgeable about their cars very welcoming they make you feel like you're a part of More

by TSOLOBEFREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verena Eissinger
Jul 04, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Congratulations on your 2016 Chrysler 200S! Thank you for taking the time to write about your experience. It's great to know our staff was able to provide you with a knowledgeable and exceptional sales experience. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 29, 2019

Satisfied Overall very happy with the sales person Jo Jo Spence, used car manager and service dept. Some initial issues with the truck I purchased but all effor More

by DCBUILDINGINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JoJo Spence, Clayton (manager used cars)
Jul 04, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 28, 2019

I like the Jeep truck The people where great and nice as well being helpful to . Thanks again for the Great service and getting me in to the new vehicle . More

by SRFJR1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alannah Gurecki, Steve Swift
Jun 29, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thanks for taking the time to leave us this awesome review! At Southern Dodge Chrysler Jeep Ram, we take guest feedback seriously and are proud to see that you drove away happy in your new Jeep truck. I will share your compliments with the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 27, 2019

Grand Cherokee Reubin Houston was awesome. Excellent customer service and definitely got that vehicle I was looking for with the right price. Anyone would be proud More

by twalton029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reubin Houston
Jun 29, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to write this 5-star review. We strive to provide excellent service to all our guests and are glad to hear that Reubin helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 26, 2019

Magician I bought my 2017 ram express last year.. so when reubin said I could trade it in and get a brand new 2019 bighorn I didn’t think it would be possible. More

by dhowe1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Reubin Houston
Jun 29, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your business and this review. Congratulations on your brand new 2019 Bighorn! I am happy to hear Reubin was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 26, 2019

Great experience! Everything was straightforward and transparent. Trade appraisals and vehicle pricing were very reasonable. Mr. Bruce Miles was my salesman and did a f More

by CALLDREDGE93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Miles, Alannah Gurecki, Steve Swift
Jun 29, 2019 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a great experience. We will share your comments with Bruce and our team and we look forward to seeing you at our dealership in the future. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

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