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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.4
2,381 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,381 reviews

April 10, 2024

Helpful service, kept well informed about my issues and costs. Overall very satisfied experience. Courier service to home and return pickup vehicle was a real plus. More

by JEMAGGIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 08, 2024

As usual my service was excellent and completed in timely manner. I will continue using your services on my Jeep. Thank you. More

by dfforf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 06, 2024

Outstanding service! !! The team was amazing and had a great experience. Job well done. Thank you More

by KEISHA_NEAL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 02, 2024

If we are talking about the oil change it was an excellent experience. If we are speaking of the warranty repair that's where I am disappointed. The quickness with which the repair was was done was More

by Cat Daddy
Recommend Dealer
No
Employees Worked With
Katie Vanostrand
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Vanostrand
Apr 04, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

"Cat Daddy" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 02, 2024

Friendly, fast, professional This place is clean, everyone is happy, willing to help and patient with the customers More

by luchia_elsbery
Recommend Dealer
Yes
Employees Worked With
TINA
Apr 04, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 01, 2024

Great/fast service Great/fast service, greeted and welcomed. Helped ensure my needs were met. Kept me informed throughout my visit More

by RDSETGO
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Vanostrand
Apr 04, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 01, 2024

Great place and very knowledgable Everyone seems very eager to help Thank you for being a good dealership! More

by donnajeffcoat
Recommend Dealer
Yes
Employees Worked With
Cameron & Lowen
Apr 04, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 31, 2024

Took my mileage informed me of upcoming scheduled maintenance directed me to the customer area was able to get a cup of coffee and before I knew it my car was done ???? More

by andrew34_campbell
Recommend Dealer
Yes
Employees Worked With
don't remember she was a nice lady though
Apr 04, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 30, 2024

Wonderful Everything was good He explained everything that he did and what needed to be done More

by BNORMAN_LOVE
Recommend Dealer
Yes
Apr 04, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 28, 2024

Great service! Katie was very helpful and courteous. Overall, I was pleased with the service. More

by GARCIAET123
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Vanostrand
Mar 28, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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