Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Great customer service I like the service that they can take you home and pick you back up to get your car take you home and pick you back up to get your car More
I loved that I got my new wrangler I love the price on it as well. It was the hassle to even get the the Jeep that was on their site inventory. It was at another southern dealership and the first sales men as well. It was the hassle to even get the the Jeep that was on their site inventory. It was at another southern dealership and the first sales men I worked with said it was sold. Only for me to come back and ask someone else and they were able to get me the vehicle I wanted. It’s all the same company I didn’t understand what the issue behind getting a vehicle that’s listed on their website to another location. The jeep came with only one Key. It was an issue there with them wanting to cut a key that wouldn’t have costed them no more than $300. They gave me the run around on that and didn’t include to let me know they Jeep just come with one Key or let me know I had an option to get one cut. Off back one of the dealers said $3500 it pissed me completely off. I’m grateful for Truck but my overall experience could have been way better. More
Quick and easy , love this dealership! Income for an oil change when it’s time and my state inspection and it’s free if you purchased a car from there Income for an oil change when it’s time and my state inspection and it’s free if you purchased a car from there More
You can never get in contact by phone with the service department or finance department Julie department or finance department Julie More
Fast and professional, I purchased two cars in 30 day. Theses folks are my go to for all of my automotive needs. Theses folks are my go to for all of my automotive needs. More
First I just fill this out and it turned right back around asked me again like I said before before it was a very pleasant experience associate dealt with me step by step anything that went wrong very around asked me again like I said before before it was a very pleasant experience associate dealt with me step by step anything that went wrong very nice experience More
The service specialists was easy to deal with and provided fast service. She provided great communication at all stages. provided fast service. She provided great communication at all stages. More
I have a suspicion they did not change my oil. After paying for my oil change and being walked to my vehicle I proceeded to pop the hood and check my oil. The dipstick came out black. I checked ag After paying for my oil change and being walked to my vehicle I proceeded to pop the hood and check my oil. The dipstick came out black. I checked again. Still black. I then spoke to a man who claimed to be the manager and he assured me that diesel engine oil is black. On top of this ridiculous statement they failed to use my provided oil and oil filter. I then insisted on watching them do the job correctly. While watching them perform the oil change I was unimpressed with the lack of professionalism through out the shop. More than one worker was on their phone and smoking. I did not expect this at a dodge dealership. I will not be returning and do not recommend this dealership. On a positive note, they were polite and treated me with respect despite how upset I was when I found the mistakes. More