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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,625 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,627 reviews
Verified Customer
March 10, 2025
Wait times are extremely long for basic services- for example: My scheduled appointment for state inspection was supposed to take no longer than an estimated 2 hrs, but it took 4 hrs and my appointment d example: My scheduled appointment for state inspection was supposed to take no longer than an estimated 2 hrs, but it took 4 hrs and my appointment dis not appear to be honored as they were just servicing everyone in the order they arrived. Also, I have been requesting my extra car key since August 2024 and still haven't received it after several attempts. More
by sheephead0707
Employees Worked With
March 10, 2025
Clean neat and professional they were very accommodating and displayed exceptional generosity they honored there word in all aspects of the buying process and displayed exceptional generosity they honored there word in all aspects of the buying process More
by joseph.bolton
Employees Worked With
March 10, 2025
Dealership was well run and the overall experience was excellent. From Ricky the salesman to Kate the Finance manager all the way to the GM we had a great experience. excellent. From Ricky the salesman to Kate the Finance manager all the way to the GM we had a great experience. More
by GreatNeck22
Employees Worked With
Ricky Griffin
March 10, 2025
I dropped my vehicle the night before in the express lane for oil change and inspection and it wasn't done until after 4pm and I checked the status a couple of times and was told the inspectiors were at lunc for oil change and inspection and it wasn't done until after 4pm and I checked the status a couple of times and was told the inspectiors were at lunch I was first in line for overnight drop off More
by Finsboys1
March 08, 2025
The car was taken in quickly. All requested service was completed and car was released within 2 hours. All requested service was completed and car was released within 2 hours. More
by earlc
Employees Worked With
March 08, 2025
He was awesome. He made it all work. I would return for him. Thank you! He made it all work. I would return for him. Thank you! More
by Susan
March 08, 2025
I’m pleased with the new front desk person Haylee. Appreciate her attentiveness and professionalism. Appreciate her attentiveness and professionalism. More
by chrisbythebay
Employees Worked With
March 07, 2025
I like the video from the tech. My questions were answered promptly. Ashley was awesome! My questions were answered promptly. Ashley was awesome! More
by rustedroot1972
Employees Worked With
March 07, 2025
Customer service was great but techs couldn’t ID the rocking motion and pooh pood my recommendation to check the shocks. I drive it, I know what I feel. rocking motion and pooh pood my recommendation to check the shocks. I drive it, I know what I feel. More
by MKVAUGHN
