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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

Overview
Employees
Reviews
Vehicles
4.3
2,727 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,727 reviews

December 12, 2021

Great people. Awesome service. Left with a great new Jeep! Thank you for your assistance. More

by MLWhitehead777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 11, 2021

Terrible work. Had a headlight replaced and it was replaced wrong; there was condensation in it afterwards More

by WRUDOLPHMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tina
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Dec 11, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for bringing this to our attention. We will be happy to work with you to fix your headlight and ensure that you are completely satisfied. We have included your feedback to our service team for review; in order for them to get in touch with you successfully, please include your name, contact information, and nature of any concerns to social@drivingsouthern.com. Hope to hear back from you soon.

December 10, 2021

The dealership is wonderful , fast and easy and the GM Cameron even came to speak to my wife and I when we were getting our free oil change and state inspection More

by PETEGUESSFORD59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam in service
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Dec 11, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 10, 2021

Awesome staff. Fast, reliable and stress free service. Will highly recommend to friends. Three thumbs up 👍 👍👍 More

by Matt & Yla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Could not remember names
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Dec 11, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 09, 2021

My experience was excellent with this dealership!!! Naz and Lowen was excellent with the customer service and making me comfortable. I will recommend. More

by semperfi1775fleming
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naz
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Dec 10, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 09, 2021

Great Dealership. Angela was very helpful and professional. Ian did a great job. I am a repeat customer and am always pleased with the service. More

by DEANGELIS_JIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela and Ian.
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Dec 10, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 09, 2021

Like the way they are very helpful in getting in and back out on the road again. More

by JEANETTEB1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
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Dec 10, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 08, 2021

Unprofessional salesperson !!! He couldn’t even answer a simple question, it’s supposed he is there to help customers! More

by Daniel GO
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jorge Sarrazola
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for bringing this to our attention. We would like to speak with you directly on this matter to gain some additional information on who you were working with in order to correct any unsatisfactory behavior. Please include your name, contact information, and nature of any concerns to social@drivingsouthern.com, and we will be happy to ensure that your questions are answered and that you are completely satisfied. Hope to hear back from you soon.

December 08, 2021

6 hours to get an inspection and an oil change. This is the last car we buy from Southern!!!!!!!!!!!!!!!!1 More

by SDAG28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not a clue
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December 08, 2021

Fast service, friendly and professional staff, they are always willing to listen and go out of their way to help. More

by dannie.dunbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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