Southern Dodge Chrysler Jeep Ram FIAT

Tim and John in sales are fantastic. This was by far the easiest car buying experience I have ever had. Their customer service is absolutely incredible and they are all about the satisfaction of the custome easiest car buying experience I have ever had. Their customer service is absolutely incredible and they are all about the satisfaction of the customer. Jay in finance was an absolute pleasure to work with, I’ve never been in an a finance office for less than an hour, he explained all warranty services in depth, and made me feel very knowledgeable about everything I was buying and what was included. 10/10 would recommend to anyone. Buying my wife’s vehicle here next! More

Service checked in with me to confirm appointment and executed in a timely manner, right down to the salesperson checking to see how the work went. Couldn’t be happier executed in a timely manner, right down to the salesperson checking to see how the work went. Couldn’t be happier More

Nothing fancy to say. Customer service was good. No complaints. Love the new truck. Look forward to buying some accessories and having them installed soon. complaints. Love the new truck. Look forward to buying some accessories and having them installed soon. More

All of the people we have dealt with have been friendly and courteous. The work was finished and the van ready to be picked up at the time we were told it would be ready. The service was great! and courteous. The work was finished and the van ready to be picked up at the time we were told it would be ready. The service was great! More

Enjoyed working with Tina! Missed replacing my rear Enjoyed working with Tina! Missed replacing my rear windshield wiper as requested but she quickly went to parts and service teams to complete the ser Enjoyed working with Tina! Missed replacing my rear windshield wiper as requested but she quickly went to parts and service teams to complete the service on my Jeep. More

Sam Vanderslice continues to provide professional, friendly service at every visit. He is an outstanding representative for ur dealership. Best service department in town! Always treated fairly. friendly service at every visit. He is an outstanding representative for ur dealership. Best service department in town! Always treated fairly. More

Just had the worst dealership experience since I had to deal with Greenbrier Dodge. Brought it in for a failed A/C compressor and it turned into several return trips and additional issues. The first round, deal with Greenbrier Dodge. Brought it in for a failed A/C compressor and it turned into several return trips and additional issues. The first round, they forgot to reinstall a lower belt shield, used the wrong belt (it was rubbing the backside of the tensioner) and the rear A/C was never fixed. Second time, they tried returning it with 2 broken interior panel clips, a hanging exhaust hanger ( it wasn’t damaged or broken, just not remounted to the vehicle) and grease all over the driver’s seat and armrest. Driving off the lot, I noticed an exhaust noise/vibration, but assumed it was a misaligned bracket and didn’t want to deal with the horrible repairs anymore. After going under the vehicle at home, I noticed that the middle heat shield was mashed up above the exhaust pipe when the hanging bracket was reinstalled. I drove back the next day and was understandably angry and at that point realized I wasn’t dealing with competent people. The service rep, Tina, was rude and condescending from the very beginning of this mess and had weeks waiting on back ordered parts to make sure the vehicle was returned in the condition it was delivered and the repairs were completed. All 3 times. When I asked to see the service manager, Shawn, I experienced something that I can only describe as total shock. He tried explaining away every issue in an incoherent and uneducated manner. If the hanging bracket was due to damage, why was the exhaust pipe in perfect (not even a scratch) condition? Did the bracket unscrew itself? There was no broken bolt left in the frame and no way damage could have worked it’s way around the exhaust and damaged the shield above it. The exhaust was simply reinstalled incorrectly and the manager’s reasoning was that the vehicle was “ never on the lift.” Regardless of lifted or not, the location of the rear A/C lines and the tow hitch require the exhaust be loosened and moved to access the hardware. This is directly from Dodge’s own service manual. Assuming that was even referenced during this repair. If your goal is to provide this level of service, don’t expect myself or anyone that I may be in contact with, in person or on social media to purchase and/or have their vehicle serviced at your facility. These horrible experiences and what we all know to be a subpar product are the reason Chrysler extended their warranty indefinitely on my vehicle to begin with. If you like photos of anything regarding these repairs to solidify my observations, feel free to ask. More

i came in for a routine oil change before going on vacation and got right in and out. great service every time, thank you, Britney. vacation and got right in and out. great service every time, thank you, Britney. More