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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,531 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,531 reviews
September 21, 2021
Every time I have received service for an oil change, my expectations are exceeded. Fast and efficient! Friendly staff that get the job done. Thank you! expectations are exceeded. Fast and efficient! Friendly staff that get the job done. Thank you! More
by GREGORYSL87
Verified CustomerEmployees Worked With
Can’t remember
September 20, 2021
Great employees,everyone was courteous.courtesy service was excellent very timely service. Truthful service advisors was excellent very timely service. Truthful service advisors More
by damond.carr73
September 19, 2021
The service that my car needed was completed and was appreciated. The communication between my service advisor and myself was subpar. I made an appointment for 0800am on a Tuesday. I sat around most of appreciated. The communication between my service advisor and myself was subpar. I made an appointment for 0800am on a Tuesday. I sat around most of the day waiting for the completion. I did not receive any information for 7 hours. At 3pm the same day, I went to the service desk and asked for an update on my vehicle and my advisor said it was now a 2 day job. I called all day Thursday with no response from my advisor. I took an Uber to the dealership at 4pm to receive my car and my advisor informed me that he was still waiting on part authorization. He then made a call to enterprise to get me a rental but there weren’t any rentals available. Thankfully, someone returned their car and I was able to get a rental. I understand the process of waiting for the parts to be authorized and etc. But the advisor did not do a good job of communicating what happening. More
by GeorgeG
Employees Worked With
Sam
September 18, 2021
Sean and the whole team were a pleasure to work with. Came in on a Saturday and left with my new truck on Sunday. Dealer incentives, like oil changes and state inspections were a must. Southern was th Came in on a Saturday and left with my new truck on Sunday. Dealer incentives, like oil changes and state inspections were a must. Southern was the only dealer in my area to have them, so I stayed with them. Two of my buddies also have bought cars/trucks here and had the same experience. More
by PATRICK70
Employees Worked With
September 16, 2021
Service was outstanding, personal were very friendly. Will gladly recommend this dealership. Thank you so much Will gladly recommend this dealership. Thank you so much More
by WRDJAD87
September 16, 2021
Repaired my front camera with new parts under warranty 5550 miles.Fast timely work performed after part order and received. 5550 miles.Fast timely work performed after part order and received. More
by gbu10
Employees Worked With
