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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,531 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,531 reviews
September 24, 2021
Really good experience; Service Advisor was thorough and attentive, ensured a software update that I didn't even know about was performed. I've never had anything but 5-Star experiences at this service depa attentive, ensured a software update that I didn't even know about was performed. I've never had anything but 5-Star experiences at this service department. More
by UNCLESTONE2001
Verified CustomerEmployees Worked With
Destiny Neal
September 23, 2021
Good people great service with they had complimentary water or snacks while waiting but overall good water or snacks while waiting but overall good More
by andrenay.gorham16
Employees Worked With
September 23, 2021
Had gotten a screw in my tire.Called to make sure I had tire road hazard on my 2021 Jeep trailhawk. Got a run around from service department said they couldn't say weather I had coverage or not.So hung up tire road hazard on my 2021 Jeep trailhawk. Got a run around from service department said they couldn't say weather I had coverage or not.So hung up the phone.Called back again ask who could tell me if I had road hazard coverage on my tires.Finally after being past around findly Got to finance office and they told me I had coverage. So finally got what I wanted to know.So removed my now flat tire and rolled it into service dept Young lady named Destany was so nice and very professional said I will take care of your tire and do all the checking I needed for coverage. Picked tire up the extra morning even though you had it ready for me my 5 pm the same day I dropped it off. Destiny should be promoted to a higher position she really seems to care unlike soany you have working in the service department More
by gbu10
Employees Worked With
Destiny
September 23, 2021
Very satisfied with personnel and services providers. Phone call prior to visit answered my questions regarding times available and what to expect. Phone call prior to visit answered my questions regarding times available and what to expect. More
by cameslang
Employees Worked With
September 22, 2021
Alot of dedication , time and appreciation goes to Ant C. for helping me ( and my husband) fall in love with my car. I love it , thank you !!! C. for helping me ( and my husband) fall in love with my car. I love it , thank you !!! More
by roderickbly26
Employees Worked With
September 22, 2021
An amazing team of professionals who made the buying process simple and quick. Thank you! process simple and quick. Thank you! More
by brad6874
September 22, 2021
Customer Service was great and very good at what he do just great Service all around just great Service all around More
by NCEAGLES22
Employees Worked With
September 21, 2021
The service department was professional and the service was efficient and effective. The check in and check out process was also streamlined well. was efficient and effective. The check in and check out process was also streamlined well. More
by mgarretto7
Employees Worked With
