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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,531 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,531 reviews

October 11, 2021

Great team that gives rockstar performance. We come back due to the service team support we get. More

by RDOUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : tina
Oct 12, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 11, 2021

All personnel very professional and helpful. Comfortable waiting area, just needs the coffee machine and the water back. Took me right away even though I did not have an appointment. Good explanation of the More

by cergueytom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Oct 12, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 11, 2021

Communication is lacking, I had to follow up on my own for 6 weeks while they had my car. I was made to feel as though the recall in my car was my fault and I brought it in while they were busy. I was tol More

by BABYGIRLJ22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tina
Oct 12, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely apologize for the lack of communication you have encountered recently with the servicing of your vehicle. As we constantly strive to have the highest level of customer service possible, please allow us the opportunity to make this right. If you can provide your contact information to social@drivingsouthern.com we will reach out directly to discuss further. Hope to hear from you soon.

October 11, 2021

Great! Fast and easy! Communication kept me in the loop the entire time because I did not wait for my oil change. More

by LDICIOCCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 11, 2021

Very helpful and have great customer service!!! They are quick and get your car back to you quickly!!! More

by NAVYET2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun novak
Oct 12, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 08, 2021

They were very courteous and did everything I had asked. Very pleased with the service More

by daniel1barrows
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Fridel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Privett
October 07, 2021

Tina did a fantastic job getting the work done on my vehicle. She delivered as scheduled and communicated with me throughout the process. More

by LINGELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson in the Service Department
October 06, 2021

They were very friendly and professional. Everybody was helpful and made things go smooth as can be More

by BoTime23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

JOJO IS THE MAN NO CAP, he gonna put you in that thang. on me! More

by COTTONJAMEL24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay from finance the man 2
October 05, 2021

Amanda Shaw is the best! Fantastic job by all from sales to finance to management. More

by bwhitehurst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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