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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,527 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,527 reviews
October 17, 2021
Awful service , they did not explained all the details and very bad service. I still do not have the correct keys and don't know all the car details and very bad service. I still do not have the correct keys and don't know all the car details More
by bautistamahlon
Verified CustomerEmployees Worked With
October 16, 2021
Their commitment to communication with keeping me informed with every step of what they were informed with every step of what they were More
by venita1559
October 13, 2021
Lowen provided the best customer service I've ever had at a dealership. He followed up with a phone call within 48 hours, asked if I was happy with the truck, and also if there was anything that needed atte a dealership. He followed up with a phone call within 48 hours, asked if I was happy with the truck, and also if there was anything that needed attention. I am happy with the truck, and there was something that needed attention, and he was more than happy to take care of it! I'll recommend this dealership to anyone that's looking for a new or used car. More
by 2009gt500
Employees Worked With
October 11, 2021
Great team that gives rockstar performance. We come back due to the service team support we get. due to the service team support we get. More
by RDOUB
October 11, 2021
All personnel very professional and helpful. Comfortable waiting area, just needs the coffee machine and the water back. Took me right away even though I did not have an appointment. Good explanation of the waiting area, just needs the coffee machine and the water back. Took me right away even though I did not have an appointment. Good explanation of the needed work. More
by cergueytom
Employees Worked With
Tina
October 11, 2021
Communication is lacking, I had to follow up on my own for 6 weeks while they had my car. I was made to feel as though the recall in my car was my fault and I brought it in while they were busy. I was tol for 6 weeks while they had my car. I was made to feel as though the recall in my car was my fault and I brought it in while they were busy. I was told my recall covered a rental car but never got one the entire 6 weeks because they couldn’t find any. When I received my car back it smelled awful, it smelled like the inside of a mechanic shop and gasoline. I also paid 100 for my radio to be repaired as it is constantly freezing and shutting off. Guess what is still shutting down. The experiences I have had with the service department has been nothing short of awful. More
by BABYGIRLJ22
Employees Worked With
Tina
October 11, 2021
Great! Fast and easy! Communication kept me in the loop the entire time because I did not wait for my oil change. the entire time because I did not wait for my oil change. More
by LDICIOCCIO
Employees Worked With
