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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,527 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,527 reviews
Verified Customer
November 01, 2021
Was second car in line for an "express oil change" at 6:45 a.m. They completed the oil changed and discovered my vehicle's wiper blades might need replaced, so they looked up the parts and the system lo 6:45 a.m. They completed the oil changed and discovered my vehicle's wiper blades might need replaced, so they looked up the parts and the system locked up, they said. I asked about where my car was two-and-a-half hours later. They finally found the problem and released it three hours later. I talked to the manager who said it's just how they do things. I think they need to rethink how they handle looking up prices. They should go out and talk to the customer before they ever "look up prices." Three hours to get a simple "free" oil change. Unbelievable! More
by sandraloonam
Employees Worked With
October 30, 2021
''''''''''''''''''''''''''My service adviser, Sam is the Best. He makes sure I get the required service and new problem areas repaired in a timely fashion. He makes the process easy. Best. He makes sure I get the required service and new problem areas repaired in a timely fashion. He makes the process easy. More
by CHITWOODS2
Employees Worked With
Sam Vanderslic
October 29, 2021
Made the buying & financing quick & easy. Friendly customer service and handled small service issue quickly. customer service and handled small service issue quickly. More
by KARENBO6393
Employees Worked With
October 28, 2021
Everyone is so very friendly and service is great. They really care. John is great really care. John is great More
by Spomeroy12
October 27, 2021
Southern contacted me about trading in my 2017 Journey. They made the process easy and simple to upgrade to a 2021 Jeep Grand Cherokee. Shout out to David the sales person at the Norfolk, VA location!!! They made the process easy and simple to upgrade to a 2021 Jeep Grand Cherokee. Shout out to David the sales person at the Norfolk, VA location!!! More
by a_m_mcelroy
October 23, 2021
Kevin Lovell's the BEST at what he dose. I've purchased 5 vehicles from him within the last 5 yrs. It'll always be SDCJRF for my family and I. I really love how all the staff calls to check on me months and vehicles from him within the last 5 yrs. It'll always be SDCJRF for my family and I. I really love how all the staff calls to check on me months and years later SDCJRF will always be my second family More
by Terriboone172007
October 21, 2021
Everything was nice, the salesman, all the way to the end until I received the vehicle and looked at the seats and the detailing of the car was not done good by the detail department. until I received the vehicle and looked at the seats and the detailing of the car was not done good by the detail department. More
by BMAYFIELD02
October 19, 2021
As always service department handles all requests and needs with professionalism and courteous. They try to get the work done as quickly as possible and communicates any issues that need attention. needs with professionalism and courteous. They try to get the work done as quickly as possible and communicates any issues that need attention. More
by Leonard B
Employees Worked With
Tina Dickinson
