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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,740 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,740 reviews

March 07, 2022

Excellent customer service . The work I needed done to my truck was in a timely fashion was able to drop my vehicle off the same day pick up the same day .Good quality work frien More

by SHERMEIK33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 07, 2022

Awesome professional staff! Love the first come, first served on weekends. I was out within an hour. Thanks for the change. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 06, 2022

Adam West was an amazing salesman made my experience fast and easy. I came in with expecting to have a high monthly payment but the financial manager found me a great loan low payments and low APR. Thank you More

by Chad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam West
Mar 07, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

March 03, 2022

always great working with southern, the atmosphere is so welcoming and the prices are great More

by dameion_moore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 03, 2022

I've been a client of this dealership since 1985; the service department is top-notch! I've always bought certified used vehicles and have had good experiences with sales staff, sales managers, & the fi More

by BROADBENT3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Fridel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 03, 2022

My experience was great. Especially with Mark Baillio and Anthony Carey. They met my needs. More

by lesliek14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Baillio
Mar 04, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 02, 2022

Excellent attention given, Justin was a great sales person!!! I'd give him a raise!!!! : ) More

by csxsam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 02, 2022

Service department was great. Donny was fast and friendly. I had an oil change and state inspection. More

by PETE.LEMAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny
Mar 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you, Pete! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 02, 2022

This was the worst experience I’ve ever had with a dealership. I was given the run around Lied to ,and overcharged. To make matters worse this is the dealership I purchased the vehicle from. Working w More

by CINNAMONHARRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tina
Mar 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

The feedback from the experience that you provide is invaluable to us as an organization, Cinnamon. Please know that we have forwarded your information to our service leaders who will be contacting you directly to assist you.

March 02, 2022

This was the absolute worst service I've received from them. I dropped my van off on a Friday, was told of two to three cars ahead of mine, which was fine. I went the rest of the day not hearing a thing. More

by jmkozera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samuel Vanderslice, David Griffin,
Mar 03, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering just your DealerRater user name (jmkozera). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review. Hope to hear back from you soon.

Mar 03, 2022 -

jmkozera responded

I just sent an email to the email address you left in the response.

Mar 03, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you, Jennifer. We have forwarded your information to the team that will be contacting you directly to assist you. All the best.

Mar 12, 2022 -

jmkozera responded

As of today, saturday march 12 at 1:10 pm i still have not heard anything back from my email to the provided address.

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