Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Oil, filter, tire rotation & inspection went flawlessly. Dropped the Jeep off in the afternoon and it was ready the next day early AM. Dropped the Jeep off in the afternoon and it was ready the next day early AM. More
Fast and professional service even handled a recall for the van on the same appointment. Thanks guys the van on the same appointment. Thanks guys More
best service we have ever received from any dealership. Salesman was second to none. The sales manager was great to deal with. Salesman was second to none. The sales manager was great to deal with. More
Sam your service writer continues to provide great service. Great experience for service to my two cars. service. Great experience for service to my two cars. More
Hello. My last trip in to Southern Dodge was for a recall on my vehicle. In short, my father had passed away and 2 weeks later we laid him to rest. On the day of his burial, I was very tired and I recall on my vehicle. In short, my father had passed away and 2 weeks later we laid him to rest. On the day of his burial, I was very tired and I called to ask could I just bring my vehicle in one day early and the dealership could keep it overnight so that I didn't have to get up early and bring it in for the recall repair in the middle of the storm the next morning. There was no problem with that. I was thrilled. Here's the great part... I dropped it off around 1:30pm-2pm and I was called a couple of hours later stating the vehicle was completed. WHAT???? Thank you SO MUCH for making my day. Thank you so much for bringing something happy to the day I had to bury my father. Thank you so much for the compassionate, kind, & caring service employee, Tina Dickinson. More
Mr. Sam Vanderslice, my Service Writer, was friendly, professional, and knowledgeable. Sam kept me updated on the status of my repair. Sam was a pleasure to deal with. I will take my Jeep to Southern t professional, and knowledgeable. Sam kept me updated on the status of my repair. Sam was a pleasure to deal with. I will take my Jeep to Southern the next time it needs maintenance or repair. More
Was second car in line for an "express oil change" at 6:45 a.m. They completed the oil changed and discovered my vehicle's wiper blades might need replaced, so they looked up the parts and the system lo 6:45 a.m. They completed the oil changed and discovered my vehicle's wiper blades might need replaced, so they looked up the parts and the system locked up, they said. I asked about where my car was two-and-a-half hours later. They finally found the problem and released it three hours later. I talked to the manager who said it's just how they do things. I think they need to rethink how they handle looking up prices. They should go out and talk to the customer before they ever "look up prices." Three hours to get a simple "free" oil change. Unbelievable! More