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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,520 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,520 reviews

November 14, 2021

They do not service vehicles in the order of when you arrive on Saturday for oil changes. I all depends on what line your in, the closer to the service desk the quicker you are in and out! More

by ANDREHOLMES37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to provide us with feedback. It is always our goal to provide efficient and friendly service always so we do apologize for not hitting the mark during your visit. If you should have any ongoing concerns, feel free to include your name, contact information, and nature of any concerns to social@drivingsouthern.com and we will be happy to speak with you further. Thank you!

November 13, 2021

Dropped off vehicle for standard oil change service. First come, firsts serve. No appointment was necessary which was good because I needed to get it done but I couldn’t figure out when I could bring it More

by RichC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not recall
Nov 13, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 11, 2021

Went out of their way to get us the vehicle we wanted. Micah Reynard was so accommodating! He was readily assessable by phone and make sure he would be at the dealership when we could be there. We beli More

by capjoe1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Reynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 11, 2021

This is our second vehicle purchased from the dealership. We are very please with the service given both times James Regan is awesome and Kevin Lovell was awesome to work with ! Look forward to years service More

by LARAANDCHUCK2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Regan
Nov 11, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 11, 2021

They was very friendly and work with me to make sure I got the car and payments I needed More

by melza2214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 11, 2021

During the car buying process the General Manager stepped in to take care of my concerns and made the buying process outstanding by taking care of all concerns and fully discussing any issues and making ever More

by hybrid buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 11, 2021

Great service always, keep up the good work, good workers, need more good service people. More

by DJCOOPER05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 11, 2021

Service was good. They took care in servicing my truck. Was in and out in no time. Forgot employee name. I think it was Tina More

by ECUNNINGHAM12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tina
Nov 12, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 10, 2021

Tina always provides great service for me. She is professional, genuine, and cares about my comfort. More

by SUSAN.DOZIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickerson
Nov 10, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 09, 2021

From the time I drove into the service port to the time I checked out, everyone was so pleasant and helpful. What a great team in the service department! More

by Toni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember names!
Nov 09, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

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